We had the pleasure of staying at the Pool Villa for a week in February and it was a 5 star experience.
I've stayed in some really great hotels over the years and this one is right, right up there. That could be because of the enchanting surroundings or beautifully adorned rooms (which are all brand new), but most likely, it is because of the staff. They are just amazing and I always got the sense that they actually really enjoyed what they were doing. They always went the extra mile to make us happy.
For example, we had a 1am flight but had to check out at noon. The staff organised our bags and trips in to town and then offered us a free massage treatment to help pass the time. That kind of service is rare and exceptional - especially after you have checked out.
Quick tips: Best dishes I think are crispy duck and green mango salad with chicken. The spa is just beautiful - you pay a bit more than if you go to a spa outside the hotel but you would be hard pressed to find one as immaculate and serene as the one at the hotel.
I gave myself the name 'Mojito Mike' even though mike isn't my real name because I couldn't resist drinking Mojitos in the plunge pool. P.S Sri makes a great drink!
