I booked 3 apartments (with 2 bedrooms each) via www.bandungvaluestay.com through a lady named San San. A day before arrival at Bandung, I was told not to check-in at the Front Office. Instead, there would be someone waiting for me at the lobby to bring us up.
At the hotel lobby, I was told by the front office that these are actually apartments managed by some individuals and not by the hotel itself. This explains the lack of services which would normally be available in a serviced apartment / hotel such as housekeeping, breakfast, internet services, hair-dryer, shower, cap, etc. So, be careful when making reservations.
Although our emails are all promptly reply, there was no proper explaination on where to deposit the keys when checking out. We were told that we are not allowed to deposit the keys at the front office.
Also, all the access cards given cannot be used. This could be due to the fact that these rooms are not owned by the hotel itself and the cards could have been used cards taken from the hotel. These 2 incidents left a bitter taste in my mouth and gets a thumbs down from me.
The apartment itself is too small and there is no ventilation in the living room / kitchen area. We had to switch on the air-conds in the rooms and keep the doors open to cool the living room.
The rooms are clean but as there is no housekeeping services ( have to pay another RpD 30,000 per cleaning), the apartment was dirty after 2 days and full of unthrown litter.
I would give points for the location of the hotel. it is within walking distance to Rumah Mode and other nearby outlets. There is a supermarket on the right-hand side of the hotel (50m away) which sells good local tidbits. On the left-hand side of the hotel (300m away), there is a stall outside Warung Sate (morning only) which sells one of the best chicken porridge that I have ever eaten at only RdD 20,000. This is a must-try ! You can easily find other eateries and restaurants near the hotel for lunches and dinners.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC