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Hilton Bandung: Guest Reviews

4.5 of 5
Jl. HOS Tjokroaminoto No.41-43, Bandung 40171, Indonesia
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Hilton Bandung
Ranked #1 of 89 hotels in Bandung
4.5 of 5 stars 105 Reviews
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105 reviews from our community

Traveller rating
    73
    25
    4
    1
    2
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Families
36
 
Couples
24
 
Solo
5
 
Business
28
 
What travellers say
  • Breakfast buffet(5)
  • Swimming pool(5)
  • Train station(4)
  • Executive Lounge(4)
  • Best hotel(3)
Date Rating
Kuala Lumpur, Malaysia
Senior Contributor
44 reviews 44 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Five stars hotel with five star service and amenities”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

I was really impressed with the Hilton Bandung with the excellent service and amenities provided. The hotel is clean, modern, new and ideally located in the city. The room and bathroom are spacious. They have a nice lounge for relax and free wifi

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Jennychong for Bandung
Ask Jennychong about Hilton Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peer Norsell, General Manager at Hilton Bandung, responded to this review
12 April 2012
Dear Ms. Chong,

Thank you for your kind review of your last stay, I am pleased to see you enjoyed both our facilities and service.

I hope to be able to welcome you and your family back to Hilton Bandung on your next trip to Bandung.

Sincerely Yours
Peer Norsell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tangerang, Indonesia
Senior Contributor
25 reviews 25 reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
“Another great Hiton's service”
4 of 5 stars Reviewed 8 January 2012
3
people found this review helpful

Its a good news when we know there is a Hilton in Bandung few years ago.

We stayed there most of the time when we visited Bandung, we had amazingly breakfast choices well service staff, but there was a story while we having late breakfast at 10.15 we were the last person on the restaurant and they were preparing the table set for the restaurant, and we said is there chance to have quick breakfast ?
This waiter lead us to a table and the chef said "You can enjoy your breakfast as long as you like" (impressive statement) and even my wife wants to have sunkist fruit but unfortunately there is none on the basket, this chef provided for her. Unfortunately we forgot the Chef's name however we appreciate so much for you great gesture.

This kind of service reminded me with Hilton Osaka, Japan. I assumed that Hilton has this "magical" attitude training hehe..

We enjoyed the spay as well..

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dalimartha about Hilton Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peer Norsell, General Manager at Hilton Bandung, responded to this review
24 January 2012
Dear Dalimartha,

Thank you for your positive review of your last stay with us, as well as for your loyalty when visiting Bandung. I am extremely pleased to hear of your positive breakfast experience and that we were able to accommodate your Sunkist request.

I hope to be able to continue to welcome you back on your many future trips to Bandung.

Sincerely Yours
Peer Norsell
General Manager
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Singapore
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“New and Spacious with good views”
4 of 5 stars Reviewed 2 January 2012

Spent the last few days of 2011 with friends at the Hilton Bandung in Bandung, Java, Indonesia and ringing in the New Year 2012. Hotel is within 5 km of the Husein Sastranegara International Airport. The airport is small where passengers had to walk on the tarmac to ICQ and baggage claims. Luckily for us both times (arrival and departure) the rain held up. The weather for that time of year - 50%-70% chance of rain.
Hilton Bandung is new as evident from the condition of room and its fittings and restaurants. The deluxe room is spacious with sofa set in room and a large bathroom (shower only). Bath amenities were of high quality. A clear glass wall separates bathroom from bedroom so the bathroom is bright during the day and also gave a spacious impression. King-size bed and pillows were comfortable though the pillows were too soft for my liking. Breakfast spread is very good - hot local food as well as fruits, Continental and American breakfast. Since it was 'holiday season' between Xmas and New Year, the room rate is above average (SGD 240 per nite w/ daily breakfast).
The spa at 5th floor is very clean and the treatments are very well done at reasonable price abt IDR 300k for 90 mins session. Staff at spa, reception and restaurants can communicate in English Language also.
Besides holiday seasons, hotel is likely to be full from Fridays thru Sundays as Bandung is a favourite weekend vacation destination for residents in Java. Lots of Jakarta-plate vehicles found their way to Bandung so expect traffic jams when going to popular restaurants and shopping centres/outlets. We took 1.5 hours during evening peak hours to reach Paris Van Java mall, which is within 5 km from the hotel. Please minimise travelling from place to place during peak traffic by vehicle . Vehicles and motorcycles somehow manage to avoid collisions in the traffic mayhem.
Local food is within 5 mins walk from hotel over the railway tracks to Paskal Hypersquare Food Court and Shopping (Blossoms and other shops). Parts of the complex is under construction/renovation now - should be ready in early 2012.
We spent most mornings golfing so did not have enough time to tour Bandung attractions in the afternoon due the traffic condition. Managed to visit the volcano Tanguban Perahu for 20 mins, which was insufficient to walk the tracks to various craters and hot springs.
Rumah Mode, Istana Plaza and the many outlets offer a good selection of buys at reasonable prices.

Room Tip: Rooms with good view overlooking the swimming pool (6th floor) and the city and mountains afar are R...
See more room tips
  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask SingaTrav3ll3r about Hilton Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peer Norsell, General Manager at Hilton Bandung, responded to this review
24 January 2012
Dear SingaTrav3113r,

Thank you for taking the time to provide such detailed review of your stay with us. I am please to read that you not only enjoyed the quality of our rooms but also our Spa and restaurants. I hope that on your next trip to Bandung there will be a little less traffic to make it easier for you to get around, also our concierge team is always happy to assist with tips and tricks on shortcuts within the city.

Sincerely Yours
Peer Norsell
General Manager
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Singapore, Singapore
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Great Place- Fve star property and Service”
5 of 5 stars Reviewed 23 December 2011

We stayed here for 3 nights in December 2011 in an inter-connecting room. Room was big and beds were very comfortable. We love swimming in the pool and the hotel has a well equipped gym and the breakfast spread was also fantastic.

Room Tip: High floor wtih pool views
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DerekLSH about Hilton Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peer Norsell, General Manager at Hilton Bandung, responded to this review
24 January 2012
Dear DerekLSH,

Thank you for your kind review. I am pleased to see you and your family enjoyed staying with us and that you were especially fond of our chill out deck comprising of pool, gym and spa.

I hope to be able to welcome you and your family back to Hilton Bandung on your next trip to Indonesia.

Sincerely Yours
Peer Norsell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Best hotel in bandung”
5 of 5 stars Reviewed 21 December 2011 via mobile
2
people found this review helpful

I enjoyed and very happy with d staff and everything include the spacious room

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sheda M about Hilton Bandung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peer Norsell, General Manager at Hilton Bandung, responded to this review
24 January 2012
Dear Sheda M,

Thank you for your review. I am please to see you were happy with our team’s performance as well as our room facilities and I look forward welcoming you back on your next visit to Bandung.

Sincerely Yours
Peer Norsell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hilton Bandung

Jl. HOS Tjokroaminoto No.41-43, Bandung 40171, Indonesia
Price range (per night):* S$129 - 299

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