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G H Universal: Guest Reviews

Jl. Setiabudhi 376, Bandung 40143 , Indonesia
Hotel amenities
G H Universal
Ranked #33 of 89 hotels in Bandung
3.5 of 5 stars 24 Reviews
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24 reviews from our community

    Trip type
Traveller rating
    5
    10
    6
    0
    3
Date Rating
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great architecture”
4 of 5 stars Reviewed 11 February 2012 via mobile
1
person found this review helpful

I stay overnight with my wife and 2 kids.
The design is great but some parts of the hotel need to get some attention. Like the unused pool bar and room air con. I wasn't sure if the pool bar was under maintenance, but it was simply covered with woodply which made it look shabby. About the air con, it was too small to fit with the room size (i stayed in king room) so it took quite some time to get the desired temp.
And it was not comfortable enough since a wedding party was held during my stay. The noise and the crowd were disturbing though not annoying.
The best thing about this hotel was the architecture and nothing more. I took the whole afternoon in taking lots of photo and somehow i just couldn't get enough. Always found something new in some other part of the hotel.
And talk about food, the restaurant in the roof top was awesome. Fresh breeze and tasty menu made it all a perfect combination.

  • Stayed June 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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2 reviews
2 helpful votes 2 helpful votes
“Room yg kurang lengkap”
3 of 5 stars Reviewed 25 December 2011
1
person found this review helpful

Tdk ada lap tangan di bathroom, tdk ada keset kaki, tdk ada tissue di meja, tdk ada air mineral di bathroom.

  • Stayed December 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta
Senior Contributor
43 reviews 43 reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
“Excellent Architecture”
4 of 5 stars Reviewed 19 September 2011
1
person found this review helpful

I loved how they did with the building architecture, however i am going to comment on that, since a lot of people can already seen from the pictures.

I booked the double room from internet travel agent, and when i was about to check in the standard room for double bed was not available. So i was upgraded to their deluxe queen, which i found very spacious compare to the standard room that i saw when i was walking towards my room.
The space was around 45m2. Too bad there was no bathroom, which would have been perfect for relaxing after a long drive.
I had to walk very far from the lift to my room which was on the other side of the building, so if you could request a room near the lift, it would be great.
Too bad for the room ammenities was still below expectation, like no hairdryer,and bathrobe.

The hotel promotion was quite interesting, during dinner time, one of the staff send some dinner voucher at the fat dragon resto, so a lot of people really spent their dinner there somehow.

The pool was quite big, although the water was a little bit cold, and the locker room by the pool was in fully occupied, its a shame though, because i noticed not a lot of people were swimming. Yet the locker was booked by the guest who want to go swimming in the next day.

Maybe you could add up some locker in the pool.

Guests were given a welcome drink voucher in the lobby and a " Hi-Tea" voucher in the 5th floor which was nice for a "view test" on the roof top. It was amazing during dinner time. Guest can use the voucher from 15:00 - 16:30 .

Too bad i didnt have the time to enjoy the Bellvue resto, which i believed also could offer a very romantic dinner with a very spectacular view.

They served breakfast at the 5th floor, it offer quite wide selection.
I loved the food there.

One flaw, they sent some cakes to my room which i didnt order, first i thought it was compliment, yet at check out, it was in the billed, since the cake was delicious and not too expensive, so i wouldnt fuss about it.

Room Tip: Please request room not very far from the lift
See more room tips
  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Senior Contributor
34 reviews 34 reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Faux Italian rennaisance building”
3 of 5 stars Reviewed 8 August 2011

Looks like this hotel tries so hard to be grand, but failed. The hotel is said to be a 5 star hotel, but I would say that this hotel only worth 3 or 4 star rating.

Standard room is very small and the wallpaper is peeling. Bathroom is standard, and the strange window (or door?) in the bathroom looking outside served no purpose at all - if not dangerous. There are no proper directory in the room, I didn't know which extension number is the reception and no menu for room service.

Breakfast is too simple for a 5 star hotel. The furniture in the restaurant looks cheap, I got the impression that the owner didn't have enough money to fund a proper finishing on the hotel.

On the positive note, the staff are friendly and the bed is quite comfy. That's all.

  • Stayed July 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jakarta, Indonesia
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Stunning architecture and decor. Staff very pleasant. Restaurants with great view and well priced. Breakfast crashes ones initia”
4 of 5 stars Reviewed 7 August 2011 via mobile
2
people found this review helpful

Understandably continental breakfast is in line with the European theme, but please, such a breakfast should include more than weak stale coffee, stale bread, pastries and cereal. the breakfast venue chairs unclean Smacks of cost saving.
Rooms small and bathrooms tiny The stated square meterage questionable. no hairdryer etc

  • Stayed August 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about G H Universal

Jl. Setiabudhi 376, Bandung 40143 , Indonesia
Price range (per night):* S$198 - 404

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