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The Papandayan: Guest Reviews

Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Hotel amenities
The Papandayan
Ranked #2 of 89 hotels in Bandung
4.5 of 5 stars 60 Reviews
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60 reviews from our community

    Trip type
Traveller rating
    33
    20
    4
    2
    1
Date Rating
Jakarta, Indonesia
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
49 helpful votes 49 helpful votes
“Luxury Stay in Bandung”
4 of 5 stars Reviewed 22 February 2012

The Papandayan is one hotel among those who has high rate in Bandung city. I got a discount price from a travel agent, cost me IDR 1,090,000 per night. It is not under any worldwide chain management but the hotel is nice enough to be classified as 5 star.

1. Room: big, clean, has welcome fruits on the table, and a see through window from the bed to the bathroom.

2. Swimming pool: just a boring rectangle pool but the view to the mountain is quite beautiful. There is no heated water so be prepared of how cool the water is. Sometimes airplanes fly across and it is nice to guess which airline it is.

3. Breakfast: like any other 5 star hotel. Nothing special. Not as many as what Hilton Bandung has.

4. Lobby: I think the strength point of this hotel is its beautiful lobby and lounges. It has lounge on each of the lobby wings and the interior is quite awesome.

5. Near Bandung Mall/Trans Studio Bandung.

Well, in overall, I must admit that I don't have any bad impression about the hotel. On the other hand, I don't have any good and strong impression that make me want to stay there again. Sorry to say, but my heart falls in love with Hilton Bandung so far. I think Hilton is the top priority to stay in Bandung at the moment. I don't know about Trans Hotel. I hear it will be the first 6 stars hotel in Indonesia. Unfortunately, it has not opened yet. If it is open, I will go there as soon as possible to find out how interesting that hotel will be.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
papandayan88, General Manager at The Papandayan, responded to this review
10 April 2012
Dear Papandayan Guest,

Thank you for your kind note! I will be sure to share your comments and observation with our entire staff. Having worked at Hilton in the past in Hawaii and Japan, you are right in saying they are fine hotel company particularly in Bandung where they are modern and sleek. The Papandayan is trying to be more personalized, yet modern with its renovated facilities. Please let me know when you are back in Bandung as we would like to have you as our guest of our new outdoor Mountain View Grill (opening after Ramadan) no matter where you choose to stay....a beautiful outdoor grill over looking the mountains in the distance. This will be something the Hilton will not have! Looking forward to your visit....gm@thepapandayan.com
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Bandar Seri Begawan, Brunei Darussalam
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“The best hotel I had experience in Bandung”
5 of 5 stars Reviewed 19 February 2012

It an excellent hotel with a friendly staffs. The rooms are clean and the breakfast excellent a lot variety to choose from

Room Tip: Corner suites with good view and spacey High floor good view of Bandung Town
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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papandayan88, General Manager at The Papandayan, responded to this review
20 April 2012
Dear Guest,
Thank you so much for your kind comments. I will be sure to share your message with our entire staff of associates as they do look forward to each and every one of our guests arrival and experience during their stay. Please do let us know if and when you plan to return to Bandung as I would personally like to meet you as well. gm@thepapandayan.com
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Bern, Switzerland
1 review
“the best in Bandung”
5 of 5 stars Reviewed 18 February 2012

As a tourguide I've stayed in so many hotels all over the world.
The Papandayan - after the recent renovation - is one of the best I've ever seen.
It's just superb.
Luxurious but not shiny, great restaurant, wonderful garden, functional and yet stylish rooms.
Can recommend it to anybody who is looking for a relaxing, joyful stay.
The staff is professional and friendly.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
“It's a very strategic place to stay!”
5 of 5 stars Reviewed 16 February 2012

Our JOY Magazine team were staying at The Papandayan in mid of January 2012. We had a really nice weekend during the one night stay. The service was excellent, we really love their breakfast buffet, and they also have a quite perfect function room that we use for our editorial event with JOY readers in Bdg. It wasn't so hard for us to find this hotel, because they are located in the center of the city. Only 5 minutes driving from Stasiun Hall, and you can also reach it by 10 minutes walking from Bandung Indah Plaza. Overall, we really are satisfied with The Papandayan's service and their staff's kindness.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ivan Y about The Papandayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
papandayan88, General Manager at The Papandayan, responded to this review
20 April 2012
Dear Guest
Thank you so much for your kind comments. I will be sure to share your message with our entire staff of associates as they do look forward to each and every one of our guests arrival and experience during their stay. Please do let us know if and when you plan to return to Bandung as I would personally like to meet you as well. gm@thepapandayan.com
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Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“One of the best hotels in Bandung”
5 of 5 stars Reviewed 12 February 2012

I recently stayed at the Papandayan Hotel in Bandung for two nights and have to say this is one of the most awesome hotels in town! I went there for business but will return for pleasure. I thought everything was absolutely perfect. The room was excellent, the staff and service was fantastic and the food was supreme. My next staycation will be at the Papandayan. I congratulate management on a job welldone!! Thank you.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Papandayan

  • Papandayan Hotel Bandung
Address: Jl. Gatot Subroto 83, Bandung 40262, Indonesia
Price range (per night):* S$135 - 221

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