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Arion Swiss-Belhotel: Guest Reviews

3.5 of 5
Jalan Otto Iskandardinata No. 16, Bandung 40171, Indonesia
Hotel amenities
Arion Swiss-Belhotel
Ranked #19 of 89 hotels in Bandung
3.5 of 5 stars 92 Reviews
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92 reviews from our community

Traveller rating
    20
    47
    20
    4
    1
See reviews for
Families
21
 
Couples
9
 
Solo
6
 
Business
2
 
What travellers say
  • Free internet(4)
  • Pasar Baru(3)
  • New years(3)
  • Room service(3)
  • Very good(3)
Date Rating
Jakarta, Indonesia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Great deal!”
4 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

Located in a strategic point of Bandung, everything is great in this hotel..

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by Sarahndal for Bandung
Ask Sarahndal about Arion Swiss-Belhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizal010, General Manager at Arion Swiss-Belhotel, responded to this review
16 February 2012
Dear Sarahndal,

Thank you for your recent stay at Arion Swiss-Belhotel Bandung, We are pleased to hear that you had enjoyed your stay with us and found the hotel to your liking. Your review of the hotel was very pleasing.
We hope that you will choose to stay at Arion Swiss-Belhotel again should you be visiting Bandung in the future. We look forward to welcoming you back.

Yours sincerely,
Rizal H Sultoni, General Manager, Arion Swiss-Belhotel Bandung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Bad”
2 of 5 stars Reviewed 7 January 2012

Im staying here with my big family we booked 5 room from 7 january to 8 january 2012 and turn out very dissapointing specialy with the cleaness of the bed sheet and there is no towels in toilet when we arrive at the hotel

  • Stayed January 2012
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Marcorica about Arion Swiss-Belhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizal010, General Manager at Arion Swiss-Belhotel, responded to this review
16 February 2012
Dear Marcorica,

Thank you for your recent stay at Arion Swiss-Belhotel Bandung, we appreciate your comments that you have experienced during stay with us. I do apologize for the inconveniences and please rest assured that we are taking appropriate measures to address the problem to the department concern in order prevent future occurrence.
We hope that you will choose to stay at Arion Swiss-Belhotel again should you be visiting Bandung in the future. We look forward to welcoming you back.

Yours sincerely,
Rizal H Sultoni, General Manager, Arion Swiss-Belhotel Bandung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Semarang, Indonesia
Top Contributor
61 reviews 61 reviews
Reviews in 38 cities Reviews in 38 cities
38 helpful votes 38 helpful votes
“A very nice hotel ... would love to return !”
4 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

Arion is a nice hotel in Bandung. Spent one night here ... the room was cozy and comfortable.
The breakfast was excellent !
Would love to go back here when I'm in Bandung !

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jadeblade49 about Arion Swiss-Belhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizal010, General Manager at Arion Swiss-Belhotel, responded to this review
16 February 2012
Dear Jadeblade49,

Thank you for your recent stay at Arion Swiss-Belhotel Bandung, We are pleased to hear that you enjoyed your stay with us and found the hotel to be “A very nice hotel and that you would love to return”.

We hope that you will choose to stay at Arion Swiss-Belhotel again should you be visiting Bandung in the future. We look forward to welcoming you back.

Yours sincerely,
Rizal H Sultoni, General Manager, Arion Swiss-Belhotel Bandung
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“Excellent staff, good value hotel.”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

Firstly, the bad. Certain aspects of our room were showing their age, particularly the carpet and the paintwork, and the water went off one night, just as I was about to have a shower, a minor inconvenience, but a bit of warning would have been nice.
Now the good, the room was comfortable with an excellent bed, easily adjusted air-con and reasonable sound proofing although as noted by a previous reviewer, the nearby mosque was clearly heard. The breakfast buffet had a good variety, and was of a good standard.
Now the excellent, the staff went out of their way to make our stay memorable, from checking us in early, although our room wasn't ready yet (our fault, early arrival), to advising my wife on the best shopping areas, and at all times of the day and night, a friendly smile. The cap was when the desk staff organised a panic hunt of our room after we had checked out and arrived in Jakarta and it appeared that we had left some important items behind. Panic over when the items were found buried in a suitcase, but full points for the effort. We will definitely be staying here if we find ourselves in Bandung again.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask kwaka58 about Arion Swiss-Belhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rizal010, General Manager at Arion Swiss-Belhotel, responded to this review
16 February 2012
Dear Kwaka58,

Thank you for your recent stay at Arion Swiss-Belhotel Bandung, we appreciate your comments that you have experienced during stay with us. Please rest assured that we are taking appropriate measures to address the problem in order prevent future occurrence. We are pleased to hear that our staff went out of their way to make your stay memorable and your review of the staff was very pleasing.

We hope that you will choose to stay at Arion Swiss-Belhotel again should you be visiting Bandung in the future. We look forward to welcoming you back.

Yours sincerely,
Rizal H Sultoni, General Manager, Arion Swiss-Belhotel Bandung
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delft, The Netherlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Nice hotel, but noisy at night due to a nearby mosque”
4 of 5 stars Reviewed 18 December 2011
1
person found this review helpful

Overall this hotel is quite nice. The rooms are clean enough and airconditioned, the hotel staff is friendly and very helpful and the breakfast buffet has plenty of choice. Unfortunately, our room in the hotel faced a small mosque which broadcasts a loud call to prayer every morning before sunrise.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Robert N about Arion Swiss-Belhotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Arion Swiss-Belhotel

  • Arion Swiss Belhotel Bandung
  • Arion Swiss Belhotel
Address: Jalan Otto Iskandardinata No. 16, Bandung 40171, Indonesia
Price range (per night):* S$88 - 164

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