stayed here for 2 night almost 2 years ago. got a free upgrade to a small suite apartment so it was a big room with separate small kitchen and dining room, living room with television, one small single bedroom and one master bedroom. the room that I stayed had a balcony attached but too bad could not even open it up. talked with the housekeeping staff they told me that it was designed like that. i did not complain though. service was so/so or average. this hotel is good to those who like Braga and its environment since the Braga shopping mall is located below the hotel. breakfast was pretty good. good for families and children.

I'm agreed with some of the traveller commenting the front desk doesnt really looks helpful although they do give a good smile to us. We ask one question they answered us other matter and twisting things around. We requested our arrival will be early in the morning hence we wish to check in earlier as we having 18 big luggage with us. But sad to say, we had waited from 12pm to 2.30pm only managed to check in 2 of our apartment (we booked 3). And we being located to all different floor and also smoking area. Best is, our luggage only reached to us at night after we had our dinner outside. That's hilarious!

Other staffs are good especially the one answering our email enquire about the airport transfer. But, all the staff in the hotel seems are very unsure about the airport tax, we asked 4different person and we got 4answer. Now we know the airport tax is actually rp75,000 not rp100,000 nor rp150,000.

The apartment do looks nice and comfy. We had a coling aircond but bad bathroom with water leakage from the bath tub. Its happened to all 3 apartment we booked. Reason from the maintenance department -> The shower designed at different sizes with the tub, hence water runs around the bath tub side and causes the leakage. =.=!

Breakfast are good as it has large variety for you to choose. I love their muesli and waffles.
Hi-speed of wifi at lobby is a good choice but not available in the room.

Cleanliness need to be improved. We got bad air ventilation whenever we go back our hotel every night. The room are dusty and the floor are not swept although room services done everyday. Towels not replaced with new one and also the toiletries.

The hotel lobby is hidden underground, no place for our bus to stop and we need to pay for the taxi we booked by the hotel concierge. Why is the lobby so mystery and hidden?

Location - a shopping complex within the vicinity, easy access from the hotel.
Near to Pasar Baru - about 10 minutes walk. We would like to specially thank Mr Imant Setiawan, the GM Aston Braga Hotel & Residence, Bandung who answered our emails before our arrival and explained the hotels' policy regarding the provision of airport transfers.
Breakfast- food variety and tasty.
Front counter staff were not really helpful and not pleasant when queries were made. Generally the other staff such as the room service and food and beverage department were polite and courteous.

The location doesn't offer any special places of interest.It is true it is located in the historic road of the city, but since the street was always jammed, the condition of the street were very bumpy, and unmaintained conditions of the old buildings surrounding, it became pointless.
To get a parking space around the hotel is another problem.They had not huge but deep and deep parking space which is far and far away from the hotel lobby.
The lobby, well I couldn't tell where the lobby was.It was quite small and packed.
The room were okay, which was no much to complaint about, but it was quite worn out, which meant that maintainance was quite necessary.
The decoration quite simple and boring, and old.
The staffs were quite helpful and friendly.
The restaurant were good, with many selection of foods, which was the strong point of this hotel.Quite recommended for dining in.
On the side of the restaurant there were very tiny swimming pool, which I consider the children pool (which was not)
The hotel was integrated with a shopping mall, but please don't expect anything from the mall.It was quite deserted and nothing to see and enjoy,.only empty shop booth and almost bankrupt stores.