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Hotel Majapahit Surabaya: Guest Reviews

4.5 of 5
65 Jalan Tunjungan, Surabaya 60275, Indonesia
Hotel amenities
Hotel Majapahit Surabaya
Ranked #1 of 45 hotels in Surabaya
4.5 of 5 stars 139 Reviews
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139 reviews from our community

Traveller rating
    97
    30
    10
    0
    2
See reviews for
Families
14
 
Couples
55
 
Solo
19
 
Business
29
 
What travellers say
  • Swimming pool(8)
  • Very nice(6)
  • Colonial style(5)
  • Friendly and helpful(5)
  • Shopping mall(3)
Date Rating
Hilversum
1 review
“Magic Majapahit!”
5 of 5 stars Reviewed 17 February 2012

This hotel is a true gem! Beautiful room and lovely garden. Excellent staff always willing to help. Everything was superb! Compliments to all who made our honeymoon terrific!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask aboikoni about Hotel Majapahit Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tehran
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“excellent hotel”
5 of 5 stars Reviewed 26 January 2012
2
people found this review helpful

i and my friend stayed in Majapahit hotel for 6 nights in Nov. .
the rooms are perfect and big .the staff are excellent and very helpfull . Buffet breakfast had a wide range for different tastes .
what i can say, it was perfect .
one of my best time .

Room Tip: all is perfect
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  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask shahin r about Hotel Majapahit Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Virginia
Contributor
19 reviews 19 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“A wonderful historic hotel with great features and staff”
5 of 5 stars Reviewed 21 January 2012

We stayed at Hotel Majapahit for 5 nights while we were in town for business. The hotel has spacious rooms around several beautifully maintained gardens. The staff is excellent - very knowledgeable and helpful. Pool is secluded. Gym is good. Has spa but did not have time to use it. Big breakfast buffet in the Indigo restaurant. If you like ambience and not another cookie-cutter 5 star hotel, this is the place for you in Surabaya. Wish there were more hotels like this.

Room Tip: Upgrade to an executive room for more space, Good if you are staying a while.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Natalie1408 about Hotel Majapahit Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Service with style”
4 of 5 stars Reviewed 16 January 2012

Spent three nights here in January. Built in 1910 by the Sarkies Brothers of Raffles fame. Was given an upgrade to a suite for Rp200k a night extra. Service was good, staff are friendly and liked the ambience. Worth a visit if you like colonial styled hotels.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cash38 about Hotel Majapahit Surabaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Top Contributor
87 reviews 87 reviews
Reviews in 43 cities Reviews in 43 cities
56 helpful votes 56 helpful votes
“Best option for Surabaya-charming”
4 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

This is an excellent property, and unfortunately it is no longer managed by Mandarin Oriental- it has the potential to be one of the best colonial style hotels in Asia, but probably does not get enough turnover at the moment.

I hope the current owners do not spoil this property by trying to "modernise" it.

Sometimes there is a live band in the lobby- ask them to play some traditional or patriotic Indonesian music, they are very good at this and you will not find many other opportunities these days to get a taste of the old secular Indonesia that is fast disappearing thanks to religious intolerance.

Good room rates are available if you book with one of the hotel counters found at all the major Indonesian airports. This requires cash payment up front in exchange for a coupon, but you will get a substantial saving over a direct booking with the hotel.

If you have a sense of history, I recommend staying here when in Surabaya.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Taras_Bulba_v_SG about Hotel Majapahit Surabaya
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Additional Information about Hotel Majapahit Surabaya

  • Mandarin Oriental Surabaya
  • Surabaya Mandarin Oriental
Address: 65 Jalan Tunjungan, Surabaya 60275, Indonesia
Price range (per night):* S$121 - 268

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