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Garden Palace Hotel: Guest Reviews

4.0 of 5
Jl Yos Sudarso 11, Surabaya 60271 , Indonesia
Hotel amenities
Garden Palace Hotel
Ranked #14 of 45 hotels in Surabaya
3.5 of 5 stars 17 Reviews
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17 reviews from our community

    Trip type
Traveller rating
    3
    6
    4
    3
    1
Date Rating
jakarta
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Nice renovated room”
4 of 5 stars Reviewed 10 December 2011

I stayed one night since i move out from another hotel and i found this hotel. This hotel located in the center of the business district and very close with few malls. The room is newly renovated and very clean but no swimming pool (i don't care since i'm not swimming during my business trip). i think for 47 USD the service is worth it enough.

This is little bit tricky if you want to make a reservation, buy a voucher from travel agent at the airport "KAHA" and you will get better rate (but call the hotel first and ask their room rate and compare with the travel agent).

Room Tip: Try Fried Rice in the Restaurant downstairs.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Such a terrible hotel”
2 of 5 stars Reviewed 15 November 2011
2
people found this review helpful

Garden Palace Hotel is always be my last option when I travel to Surabaya, but this time I will write it off from the list. The room was said renovated but I guess it was very minor renovation. Bath tub, toilet bowl, sink were stained and broken bit here and there. The cigarette smell was so strong, even I could smell in the mattress (and I stayed in no smoking room/floor). Worst thing happened during breakfast, there was no seat allocation so every guest must find own seat. The number of the guess was so obviously way more than the seat available. Plus everybody smoke everywhere. Such a terrible hotel!

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TheSusilos about Garden Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Chester, UK
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“Lovely Hotel”
5 of 5 stars Reviewed 28 September 2011

We stayed two nights as part of our trip across Java by train. Lovely large room with huge bed. I recall paying about £37.00 per night. As others have said, nice hotel with a remarkable breakfast. Flat screen TV in the room and WiFi.
If you are staying in Surabaya you must visit the zoo.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask exyankeeChester_UK about Garden Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Plymouth, New Zealand
Top Contributor
86 reviews 86 reviews
Reviews in 66 cities Reviews in 66 cities
58 helpful votes 58 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed 23 June 2011

This is an old hotel but has recently had a major renovations done bringing it up now to a very good standard especially the rooms.
The hotel has free Wifi in all rooms and the breakfast at the restaurant in the morning was very good.
Basically it has all the modern trappings you would expect for a hotel in the upper price bracket except it has no swimming pool.
The location is excellent as there are two major shopping malls within 5 minutes walk and the main train station is about 6-7 minutes walk away.
If you want somewhere flash but don't want to spend an absolute packet then I would say this is a good choice.

Room Tip: Stay on one of their promo deals
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  • Stayed May 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Mozzroom about Garden Palace Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pune
2 reviews
2 helpful votes 2 helpful votes
“garden palace stay...........”
5 of 5 stars Reviewed 29 November 2010
1
person found this review helpful

staying in hotel garden palace surabaya in indonesia was really very exciting and enjoyable...
all of our collegues has enjoyed a lot here and we can never forget the beauty of this city also...
the hotel is well in budget for alll and facilities over here are also very good so must share the experience.....

  • Stayed February 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask avadesh_2006 about Garden Palace Hotel
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Additional Information about Garden Palace Hotel

Jl Yos Sudarso 11, Surabaya 60271 , Indonesia
Price range (per night):* S$86 - 102

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