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Patra Jasa Anyer Beach Resort: Guest Reviews

Jl. Raya Bandulu | PO BOX 01, Riau Islands Province 42166, Indonesia
Hotel amenities
Patra Jasa Anyer Beach Resort
Ranked #31 of 46 hotels in Batam
3.5 of 5 stars 1 Review
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1 review from our community

Hertfordshire
1 review
14 helpful votes 14 helpful votes
“dirty and smelly!”
1 of 5 stars Reviewed 15 September 2008
14
people found this review helpful

The website for this hotel looks beautiful which is why we chose to stay here for 2 nights but don't be fooled! This hotel was so dirty we left after 3 hours.

When we arrived and checked into our rooms, there were stains on the walls, on the towels, on the bed sheets. The back door which led out on to the beach had not been cleaned for goodness knows how long - you almost couldn't see through the glass and it was very dusty. Also, the door did not shut properly so there were huge gaps above it for mosquitos to get through.

The bathroom was very grotty - the worst part - there were blood stains in our bath!! The floor was very dirty and just needed a wash. We complained when we arrived, and they went to clean the floor and bath.

During this time we went for food in the hotel restaurant - we were sat on an outside area on a cliff overlooking the beach and sea - very beautiful views. However from here, we could see and smell sewage flowing freely from the drains by the chalets into a corner of the sea making it very black and very smelly! The food was expensive and the worst I have ever had - and I'm not normally too fussy about food!

We left after 3 hours, with a 50% refund of our money. I would not recommend this hotel to anybody.

  • Liked — The views from the restaurant onto the beach
  • Disliked — The food was inedible and the hotels were extremely dirty.
  • Stayed September 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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