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Puri Garden Hotel: Guest Reviews

Jalan Teuku Umar No. 02 | Nagoya, Riau Islands Province 29432, Indonesia
Hotel amenities
Puri Garden Hotel
Ranked #23 of 46 hotels in Batam
3.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    2
    6
    8
    4
    2
Date Rating
Singapore, Singapore
1 review
5 helpful votes 5 helpful votes
“We are not alone... After all;)”
3 of 5 stars Reviewed 3 January 2012
5
people found this review helpful

It true nothing great about this hotel except that it's located opposite the Nagoya Mall. During check in we were given a twin bed but I've requested a double bed since I'm there with my husband. Without a problem we were given our room key. We went in the room n notice that there is no view the window are cover with wall. So u can imagine how stuffy it get after awhile. We still don't mind cos we intended to stay one night and we were out most of the time shopping and going to the spa. Everything went well even the breakfast is good. But everything change when we were getting ready to check out. My husband in the toilet shaving call out my name cos while he shave, on the toilet mirror there a name written on it. Hmm.. This is not Good. While I was wearing my headscarf, I saw a male shadow on the wall walking toward the window. This time it me calling my husband telling him to hurry up. We pack our bag and zoom out not talking about what we saw until we are at the Mega Mall. But still I'm glad it didn't disturb us at night and only show up when we about to check out.;) Yes!! The water leak badly from the shower and make it difficult for us to have proper shower. This is the thing u get when u stay at an old hotel. No mater what both of us had a great vacation in batam. To come back again to this hotel, the answer is Yes but not in that room. The plus point , it's near Nagoya hill and my favorite The Spa Secret. ;)

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Mumzy88 about Puri Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Average Hotel”
3 of 5 stars Reviewed 28 December 2011
1
person found this review helpful

Location is good. It is located just opposite the Nagoya Hills Shopping Center and the 888 seafood restaurant is a mere 5-10 mins drive. The hotel do provide to and fro service to the restaurant at a reasonable price. The buffet breakfast was poor to my opinion, The rooms were ok except that there were mosquitoes and the water for showering weren't that hot.

  • Stayed December 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask XinYang about Puri Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
“Location is why I chosed this hotel”
3 of 5 stars Reviewed 12 November 2011
3
people found this review helpful

The hotel was located less than 5 minutes walk from Nagoya Hills shopping complex.
Room was compact, average and looks to be well used. There were cigarette burns marks visible in the room. Although its supposed to be a non smoking floor, there were people lighting up everywhere indiscrimately. Bathroom is showerhead type and theres no bathtub, just in case if you are wondering.
Service is generally friendly and they try to help. However, I need to advise that one of the male receptionist tried to pull a fast one on us and quoted "double the tourist price" of a taxi to the jetty rather than the normal rate. I queried him further on it and he was pretty insistent that it was the hotel rate. I rated the service terrible as there shouldnt be staff who trys to pulls a fast one on tourists. You are supposed to be there helping if the tourist needs to be helped but to pull a fast one, its pretty low.
You can leave your baggage with the reception. But I advise that you stack the luggage by yourself in the room. I found my soft luggage squashed below my friend's heavier and harder luggage.
There are 2 internet terminals in the hotel lobby for guest. However, the hotel should advise users that the terminals are shared and should be limited to 20 minutes individual use.
Breakfast buffet is ok, there is acceptable variety. However the replenishment proceeds at a sedately pace.

  • Stayed October 2011, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Biker-Rafter about Puri Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“3 star”
2 of 5 stars Reviewed 21 October 2011
1
person found this review helpful

Noting great bout tiz hotel,it plus point is e hotel is just opp nagoya hill n bsde spa secrect. Whn we whn thr half of e room is doing reno,quite noisy, breakfast was so,so nt a spread bt stil edible.they realy live up to their name.3star hotel so cnt expct more.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask kyru3018 about Puri Garden Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Not so good”
3 of 5 stars Reviewed 30 May 2011
2
people found this review helpful

I have stayed in this hotel twice with my colleagues.. This hotel would be good for those who do not mind a very simple hotel stay for 1 night.. The bathroom was not good. The water from the shower leaked out and it wet the whole toilet and this is not safe if you are using the hair dryer after that cos of the wet from.. Lighting in the room is dim and the room have the kind of 'old' smell. Nothing great bout the breakfast spread. But the one good thing is that its only 5 min walk to the spa and 7 mins to the Nagoya Hill mall.

  • Stayed May 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask DayangManjalara about Puri Garden Hotel
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Additional Information about Puri Garden Hotel

Jalan Teuku Umar No. 02 | Nagoya, Riau Islands Province 29432, Indonesia
Price range (per night):* S$60 - 107

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