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Golden View Hotel Batam: Guest Reviews

Jl. Bengkong Laut | Batam Island, Riau Islands Province 29432, Indonesia
Hotel amenities
Golden View Hotel Batam
Ranked #12 of 46 hotels in Batam
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    4
    22
    12
    5
    3
Date Rating
Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
“You get what you pay for”
4 of 5 stars Reviewed 5 February 2012 via mobile
5
people found this review helpful

Its definitely not the ritz but neither does it claim to be. It is 4 star hotel at reasonable prices with 80 percent of customers being from singapore. Singapore dollars are widely accepted at he hotel and on he island itself. The rooms are spacious with the deluxe room having a sea view while superior rooms overlook the pool. Rooms have tvs, fridges,tea coffee maker and a safe.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask saber13 about Golden View Hotel Batam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
4 helpful votes 4 helpful votes
“Disappointing Stay”
1 of 5 stars Reviewed 27 January 2012
4
people found this review helpful

Was upgraded from Amir boutique hotel to Golden view hotel, batam for 2 days 1 night in celebration of the new year 2012 countdown.
Heard that Golden view was pretty popular due to its location and actually the room was quite spacious and comfy.

I had a few unpleasant experiences with the hotel and it will be my last visit. The more preferred hotels are Novotel, Harris or Holiday inn.

1) Bed sheets were old and uncomfortable(rough), as though they had been washed many times. Requested the guy to change a new set and he was very helpful and fast even though there were some brown colored stained on the bedsheet after he changed. I was puzzled, why didnt he notice it when he was changing the bedsheet. haha. I didnt want to pursue as it would meant an extra trip for him.
2) Food quality via room service was bad. The chicken wings, nasi goreng kampong and chicken cutlet that we had ordered were cold. The rice was hard and dry; chicken satay doesn’t taste like chicken; chicken wings were bloody and not fully cooked in the inside. Totally disappointing as we thought we could have a good dinner before the countdown.
3) The towels had a weird smell and looks old. I have requested a new set but it smelt the same.
4) The breakfast spread was miserable. With tasteless noodles, lontong and porridge and a few more side dishes. The table was cleared but without any utensils for the new diners. Nobody attended to me and I need to request for it.
Last but not least, I had a shock of my life when I went to the gym the next morning. I saw the lady, who is a staff in charge of the gym, performing an inappropriate gesture that is very disturbing.
2 out of 4 treadmills were out of order. The equipment were old and not maintained. The lady in charge had the television on at full blast, which disallow me to listen to my music in peace.

Despite all the above, I had a great time with the fireworks at Golden view.. Bought the fireworks from this guy at the hotel lobby who was pretty friendly and gave us nice discounts.

  • Stayed December 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask justmango about Golden View Hotel Batam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Fantastic for kids and family”
5 of 5 stars Reviewed 26 December 2011
2
people found this review helpful

My kids are looking forward to stay in this hotel cos of the facilities and the adventure park and its not that far from Nagoya. I would be coming back soon with more nephews and nieces to have more fun.

Room Tip: Superior rooms were gd enough
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  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask suseela13 about Golden View Hotel Batam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
“Worst experience in life”
1 of 5 stars Reviewed 27 November 2011
2
people found this review helpful

I gave one star only because this website does not allow me to give zero or minus. Please avoid this horrible place. Room is extremely big but - with smell-like-s-h-i-t carpet, I believe no human being can endure it more than one minute. We requested to change room but found out other rooms are no better. Worse thing is their "go cart" and "golden beach". Please, do even get me start, but funny thing is, they provide shuttle "bus" to those crappy places that are only 5 minute walk away. Of so many places i have ever been to, quite honestly, i would give the trophy of worst hotel to it.

Room Tip: please go stay at the other end of the island. There is no beach here. It's call "golden&qu...
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  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask meimeipuppy about Golden View Hotel Batam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“zzzzzzzzzzzzzzzzzz”
2 of 5 stars Reviewed 13 November 2011
1
person found this review helpful

This hotel is definitely hunted! Was sleeping in the middle of the night when noise from the wall of people scratching is damn creepy. Hotel worker and the massager ask us personally to give them tips and so on. When giving them tips, they force us to give more tips. Terrible!

Room Tip: Rooms at the corner are pretty much creepy!
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  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask nnoor about Golden View Hotel Batam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Golden View Hotel Batam

Jl. Bengkong Laut | Batam Island, Riau Islands Province 29432, Indonesia
Price range (per night):* S$70 - 230

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