During our trip to Thailand, we visited the beautiful jungle village of Khao Sok for five days and four nights. Upon our arrival at the Tree House Resort, the staff there demanded we pay for the four nights accommodation up front. We did not give this anymore thought at this time. After looking around the Khao Sok village at many other hotels, B&Bs and resorts, we found out that the price we had paid for the Tree House Resort was massively over priced! We discovered some very beautiful places to stay, even the most impressive place we found was less than half of the price we had paid for the Tree House Resort.
The Tree House Resort was very old and also badly maintained. The rooms had mould inside, which caused a very strong damp smell. The sheets were unclean and the bathroom was in a disgraceful condition. After confronting the owner concerning the hygiene of the room and the resort in general, their reply was that we had already paid for what we had seen on the internet and therefore would not refund our money.
We would recommend that when traveling to Khao Sok you should not book anywhere to stay before you arrive. There are many places to stay ranging from 400THB to 2000THB per night and finding a clean, comfortable room upon arrival would not be a problem.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 August 2011
Khao sok tree house resort we try to be a best one tree house in khao sok national park and we are very popular tree house in khao sok right now,I 'm very happy to hear comment from our customer because we need it for our development and thank you in advance for every one who write comment for tree house resort. Sorry sir and madam for any problem after stay in Barbarain honey moon tree house and thank you for your comment. Follow this comment detail from Mr.Adam 1.The tree House Resort was very old and also badly maintained. The rooms had mould inside, which caused a very strong damp smell. The sheets were unclean and the bathroom was in a disgraceful condition; Review from the owner, Barbarain honey moon tree house we make with wood and bathroom is open nature stlye most people like it and many customer requied this stlye bathroom. So we have to do it for our customer I understand sometime in rain season we have some problem with open bathroom.Now our barbarain honey moon tree house we make it new and good quality . 2.Even the most impressive place we found was less than half of the price we had paid for the Tree House Resort; Review from the owner. Our barbarain honey moon tree house we offer the best of service,Coffee maker included free coffee 24 hour, TV, DVD,CD player. Refrigerator( free drink), Aircondition,Hot shower, Bath tub,and balcony are in this tree house. The price 4,500bath /night( high season) and 3,800 bath/night (green season). Sure price more expensive than normal house stay on the ground around khao sok national park price start from 400-2,000 bath/night but we don't know what they are offer in the room.and 3.we had already paid for what we had seen on the internet and therefore would not refund our money;Review from the owner.Our Payment Policy :-
-Payment must be with in 30 days prior to arrival date by credit card is accepted with 3% service charge
-Cash transfer to our bank account Name: Vipa Somwong Bank: KASIKORNBANK saving Account : No.476-2-10719-3 branch : SRIYAAKSANGPETH, SAVING, SURAT THANI
Cancellation and no show policy:-
-Cancellation must be made in written notice or e-mail us with acknowledment with in 20 days prior to arrival date No show will be 100% charged without refunded
Warning; Please decide for the dates. How many day you would like to stay at our resort before you confirm your booking at tree house resort,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC