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Coco Beach Resort: Guest Reviews

3.5 of 5
58 Nguyen Dinh Chieu Street | Ward Ham Tien, 62003, Vietnam
Hotel amenities
Special offer
Free relaxation massage
Coco Beach Resort
Ranked #10 of 78 hotels in Phan Thiet
4.5 of 5 stars 117 Reviews
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117 reviews from our community

    Trip type
Traveller rating
    76
    26
    8
    2
    5
Date Rating
München
Top Contributor
69 reviews 69 reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
“Overall nice, deficiencies in service”
4 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

The facilities in the Coco Beach resort are nice. The bungalows are nicely decorated and an authentic feel. A mosquito net is above the bed, and it is not intended as decoration. Using it did ensure that the little buggers did not get me. The rooms do not have TV (who needs that anyways with the usual hotel TV programming), but have wireless internet, which has very decent quality.

The beach is perfect as far as I am concerned.

The beach restaurant (open all day) is nice, and offers food of decent quality. But since the town is about fish and fish restaurants are in abundance, you may want to go somewhere else.

There are two things noteworthy:
* Prices are about 100% above the rate in the other restaurants. For the Europan inspired food that's adequate, because the quality is better here, but for the Vietnamese food I am not so sure.
* More importantly: Service is slow. In hotels all over the world standard operating procedure for staff is to get over to the table fairly quick and ask the "Coffee or Tea" question. Not here! If you wait for that to happen, you will have your breakfast finished before the first coffee arrives (which is cutely delivered one cup at the time...).

There were some young German guy/gals standing around, but I was not clear about their function apart from looking pretty. They did not seem to be too occupied.

Overall the resort is nice. If you can adapt to the slowness of the place, which is not too complex, then you will have a good time there.

Room Tip: Closer to the beach is better. The street is close-by, and Vietnamese drivers just love to honk.
See more room tips
  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RoccoSiffredi1968 about Coco Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danvn06, Manager at Coco Beach Resort, responded to this review
22 January 2012
Dear RoccoSiffredi1968,
Thank you very much for your kind words and for taking the time to let us know about your experience at Coco Beach.
I am aware that we have some staff issues and I am grateful for the gracious tone in which you mention them. Improved training in both skills and efficiency is at the top of our priority list for 2012, as, with the development of the Mui Ne area, it becomes increasingly difficult to find experienced staff. I also agree that our restaurant prices for Vietnamese food are higher than those of local restaurants, but, I believe, rather cheaper than that of other resorts...
I guarantee you that we are in the process of addressing our deficiencies and invite you to measure the improvements in the coming months. Wishing you and your family success, health and prosperity in this new Year of the Dragon, I remain
With best regards.
D.A.
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shanghai
1 review
“great value for money!”
5 of 5 stars Reviewed 17 January 2012

We went there with my fiance in february 2011 and we really really enjoyed it!
The service is impeccable, the rooms ( bungalows) are modern and clean, the food of the 2 restaurants is also really great - we are french (for a week we did not have any meals outside the hotels!).

The staff is helpfull and I was very impressed to see the GM evreywhere and all day !

The beach is nice and clean, the problem would come from the millions of kite surfers !

The garden is beautiful, the swimming pool a little too small!

Highly recommended - good value for money!

  • Stayed February 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask elisabeth g about Coco Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Could have been great”
4 of 5 stars Reviewed 15 January 2012

Hi,

We stayed here from Christmas 2011 for 2 weeks.

The bungalows were slightly more basic than I had imagined. No tv (which is fine once used to it) and no bath (we had baby) so slightly impractical for us.

The great thing is that they log cabins are detached so no neighbours to worry about.

Breakfast was nice, overlooking the sea.
Day time was spent kite surfing (not on Coco beach as not allowed, you had to walk to either side to launch as Coco has put up dangerous beach poles to deter kiters).

People staying at Coco were lovely.

We had a couple of mishaps while staying with food poisoning on 2 occasions, hearing about a baby getting bitten head to toe by bed flees and witnessing security taking a kite board and then charging the owner for it's release..... bit cheeky!

Owners were friendly and New Year was great fun. They went to a real effort.

Met some great people and would go back if they were staying but probably wouldnt otherwise until a few things were addressed.

Final point, compared to the other resort we stayed. The staff at Coco were not as good. They were in some cases slightly petulant. Left a slightly sour taste.

Almost great.

Room Tip: Persist in getting beach front!
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  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask D70_X about Coco Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very good experience”
4 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

We stayed at Coco Beach Resort with our 21 months old for 2 weeks in a Queen bed room. It was a very good experience. The place is very laid back, clean and the staff is friendly and helpful. Coco Beach is not a 5 Star resort with spectacular finishes and invisible edge pool but it provides a very nice family and familiar atmosphere, a nice pool (with kiddie pool but not for lap swimming), clean rooms and friendly service. The breakfast has everything one could ask for such as a variety of fruit, good bread, eggs cooked any possible way as well as Vietnamese options. The restaurant also provides good food for lunch and dinner, with a variety of local and western options for a reasonable price, even though it is not the culinary Vietnamese experience you would get along the local restaurants on the river in Phan Thiet, but one wouldn't expect that. The Beach bar has a nice view, cocktails as well as snack food, service is available at the pool. Coco Beach's location is central with many restaurants around as well as tourist shops. The best restaurant we found was 'Secret Garden Cafe, they had a large variety of Vietnamese options which seemed as close to authentic local food as we could find. Also, there are many places to try... (Leave the resort to the left and it is on the opposite side about 300 m away). In regards to the rooms, there is the occasional street noise through the horns of cars and music at the weekend, but often all you hear is the sound of the ocean. The beds are comfortable. baby cot was provided free of charge (please check for any bed mites as I would recommend in all Asian countries). There are mosquitos around, but we used one of those repellent you plug in the powerpoint and didn't have any problems (available at all the shops there). There is no Tv, which is a real blessing as there is not even the temptation... enjoy a glass of wine on the verandah instead and a book :) I highly recommend Coco Beach Resort for a nice relaxing getaway.

Room Tip: Try to get a room close to the ocean to avoid street noise.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PhilippPerth about Coco Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Wonderful place to stay with Family...”
5 of 5 stars Reviewed 6 January 2012

Coco Beach was a real joy to stay...

Staff where wonderful - extremely helpful and very nice to our baby. Rooms where lovely, and did not have a television, not that you would want one in such a lovely spot.

Food was superb, prepared by a western chef and had a great range to enjoy.

Grounds where extremely nice, manicured lawns, with great child friendly playing areas and pool. beachfront access, with plenty of loungers and both restaurants where on the sand. One was closer to the back, but we didnt go there as the food was so good in the other two.

Not as nice as the sailing club, but for families a lot better.

Will spend next christmas there!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Paddymoo about Coco Beach Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
danvn06, General Manager at Coco Beach Resort, responded to this review
12 January 2012
Dear Paddymoo,
Thank you very much for your taking the time to write your feelings and observations about Coco Beach. I really do appreciate the nice words and I will make sure the whole crew receives the positive feedback. We are all looking forward to welcome you and your family again to try and offer you another great time with us. Kind regards.
D.A.
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Additional Information about Coco Beach Resort

  • Coco Beach Hotel
  • Coco Beach
  • Coco Beach Phan Thiet
Address: 58 Nguyen Dinh Chieu Street | Ward Ham Tien, 62003, Vietnam
Price range (per night):* S$141 - 173

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