We visited Tokyo from the UK for 7 days as a family of 4 adults to see our son/brother who was working as a performer at Tokyo Disney Resort and needed a hotel near to TDR to maximise our time with him since he also lives in the Sin-Urayasu area.
We missed the Limosine bus from Narita which would have dropped us directly at the hotel, so caught the one to TDR and then got the train to Sin-Urayasu (1 stop) and walked the 50m to the hotel which almost ajoins the station. Although on reflection we might have been better catching the free hotel bus that runs to TDR every 10/20 minutes or so from the same location we were dropped off from Narita.
The hotel caters almost exclusively for Japanese visitors visiting TDR, and at the weekend for wedding parties as there is a chapel within the reception area - yes, really!
Our check-in was protracted as you had to pay-up front the total cost of your accommodation on check-in, and this resulted in my Visa card being declined and various phone calls to prove to Visa it was me in Japan, even though I had advised my bank I was travelling there.
Eventually, my bank in the UK advised me that the hotel had to process the charge manually by phoning their card processors, who then contacted Visa, who then contacted my bank in the UK, who then confirmed my identity and gave the hotel an authorisation code which they finally used to process the charge.
I felt this information might be useful for travellers from outside of Asia, since as the hotel has few non-Japanese guests it's not a situation they are familiar with and while the reception staff's grasp of English is fine for simple matters, this was somewhat more difficult.
We had 2 standard twin sized rooms which were very clean and for Tokyo a good size but oddly both came with one reasonably soft bed and one that was rock hard and needed a duvet on it to sleep on. Whether this was the same throughout the hotel i don't know and perhaps we should have queried it, but again this might have resulted in a lot of hand gestures and miming and in the end we just could not face it.
The room had a good TV but no english speaking channels, not even CNN, but the air-con/heating was excellent and the chambermaid did a thorough job every day and always with a big smile.
We could not get a breakfast rate and at Yen2100 each for the buffet in the hotel we ate every morning in the food outlets around the railway station, where there is a McDonalds at which you could get breakfast from Yen 400+, plus other similar places.
The hotel adjoins the railway station where it was very easy to get into Tokyo and see the sights, and there are a large number of eating places all around the hotel at fairly reasonable prices for Tokyo.
The hotel also has an English pub called the HUB on the premises, which serves drinks at much cheaper prices than the bar/lounge in the lobby area and also has a food option as well, it was a popular venue and busy on all the nights we visited, which was often!
All in all, a very good hotel for visitors intent on visiting TDR with a great free shuttle bus that takes about 10/15 minutes and means you don't need to pay the much higher prices for other TDR hotels, plus you have the benefits of cheaper eating in the evening.
One final comment, not all cash machines in Japan accept international cards for withdrawing money, you need to find an International machine.
These can be found in most 7/11 stores and there is one in the shopping centre near the hotel, the reception staff will tell you how to find it. Unbeliveably, at TDR itself the cash machines will only accept Japanese debit cards for withdrawing money, but you can use international cards in the shops and food outlets.
- Oriental Hotel Urayasu
