The first thing you'll notice when you come here is the beautiful setting of the hotel coupled with luxurious spacing. There's a huge garden and free steam bath so if you have time to spare I suggest you take a break and just relax at the hotel. The rooms are all woody which gives a cozy smell to the entire place. It is a budget steal and if you are into nature I'm sure you won't regret spending a few extra days at this place!

The room we had was small and they only had twin beds, We did not care about this as the view from our window was amazing. The lovely garden and the back drop of the mountains. The meals were expensive but the service was very good. The walk in the evening through the Japanese Garden made it a most enjoyable night stay at this hotel.

during our stay in this hotel, we had two terrible experiences. the bed-making was so poor as if they hadn't touched it the previous night(s). also some disposable shaving razors were dirty with old men's beards! we believe they use them repeatedly. we claimed them but they didn't admit. abhorribel experiences! other services were not bad.

Hello, we made a last minute reservation through a 3rd party and stayed here for a night last weekend.

During the reservation I was asked who the second person would be, I gave a name, and was then asked whether she was my wife !!! I was shocked and due to language gap I said she is Japanese and he then said is she a visitor etc, and if so we have to charge more. But if she is your family then no extra charge. As she was my wife I said so at that point although thought this was rather wierd.

I asked for a non smoking room and got it. Room was okay, they all have garden views and I was on the 6th floor which was good.

Nice lobby cafe with good coffee and Japanese sweets. Onsen is great. Nice outdoor roten .. big! Sauna too.

We had buffet option for both dinner and breakfast. Buffet is a bit like being shepherded in and out in a big crowd and the food is so-so but there is a lot of variety and you can eat well. Just not the healthiest perhaps. but the steak has 3-4 sauces. Sushi was thinnest slices I have seen. Glass wine for 600yen was terrible so get beer instead.

Brekkie buffet is a bit better, nice Japanese okayu and few other options as well as the usual Western Scramble and toast, etc. Coffee.

Overall, its a big hotel, a bit dated, not much English spoken except for at checkin. Service is spotty at buffet but very good at the lobby cafe.

Nice garden out front of the hotel.

I guess I'd stay there only if all other options in the same price range (26k or 28k for 2 is moderate and lots of options in this range..) are full.

Hope this review helps some travellers.