I read the positive reviews on Tripadvisor and decided to book a room in the Zen Zeng hotel. I knew this was a budget hotel and perhaps my expectations were a little too high. But when we arrived I was pretty disappointed. The neighborhood was not what you would call attractive. It looked if it had known better times.
It's pretty hard to find the right exit to the street of the hotel. Before you know you oversee it and you have to make another round to get a second change.
They are rebuilding the front, the lobby and the breakfastroom right now. I hope next thing they will do are the rooms.The room we had was worn down. The carpet was loose and the windows far from new. The size was ok and the beds were not too bad either. There were some cockroaches running around. We had a room on the backside of the hotel. The view there was nice. There is a railway but happy enough there aren't passing many trains. But beware if there comes one: I never heard a train that was that noisy!
Breakfast is very basic, just some toast and coffee/tea. Because of the rebuilding work we had breakfast in an empty room.
If you have a car you can park it in the front of the hotel for free. In 5 minutes by car you are in the centre, the shopping mall and the station with the customs.
The price is ok, but right now I would not recommend anyone to stay here. Perhaps if the rebuilding/redecoration is ready it is a better place to stay, best to inform before you make reservations.

The room location of the hotel was a little vague and needed some local guidance to actually find the place. However, most local cabbies know of it so if you were to take the cab, it would be found easily.Being a little bit off, there is little to be said about the surrounding. Take a cab out to town where you will get more night life. Otherwise, you can attempt to walk to the nearby Danga City Mall. Not for the feint hearted however, as it would take about 15 minutes. The customs have also moved and it would not be within walking distance anymore. Walking can be romantic at times but to really get somewhere, I would suggest calling for a cab.

Front desk service was friendly and helping. Quite quiet at night except for a moment when a rude rumble of the service train behind the hotel that was a little unnerving.

The room itself was quite clean for the price that we paid, with a standing heated shower. The curtains could use a little beating however, after closing them, I notice a cloud of dust hovering over my head. Once things settled, it's fine then... just don't go shaking them again. Carpet and bed cleanliness all seems passable for the price we've paid.

Oh yeah... we paid only RM99 (USD28) for a family sized room (2 queen size beds) due to a last minute booking and the lack of smaller rooms. But even so, it was a very reasonable price to pay for that size.

All in all, I would say, it was one who holds true to being a budget hotel but provides good service and a clean environment.

Cheap : Cost me roughly RM 43 per per night (Have to make a deposit of RM 100 first, receipt will be issued)
Comfy : Being a budget hotel, overall the room is good enough for a stayover ..
Complete : It's include all we needed during our stay (you may check out the website for more)
Bad experience is the keycard system, i realise that it didn locked after i went out, so please ask for assistance, don't wish anyone valuables to get lost ;)

There will be mall further down if you willing to walk over (with a map will be useful) or you may hire a cab

It takes around 15mins walk there from singapore custom, it's quite hard to find at first if you there for the first time (thank you map!) ...