My stay was long - about two weeks. Initial impression was good. The place is very new with funky, colorful decor. Staff at the front desk were friendly. Immediately one would understand it doesnt take much, just a little discipline and maintenance, to out-rank the other bigger but miserably maintained hotels in Johor Bahru.
I stayed in the Superior and also Mini-boutique rooms, and also had a look at the Hanging-Bed room. The rooms and attached toilets are clean. However, furniture is lacking. The desk is nothing more than the size of a coffee table and there are no refrigerators. I guess if one is staying for one night, it is not really a problem. But if you are staying longer, many items will end up being placed on the floor which makes the whole room really cluttered and messy. Walls are thin. I could hear the snoring of my neighbours at night.
Internet is at best slow, at worse non-existant.
If you are someone who is subject to an unpredictable schedule and require changes to your booking, it is best that you inform the frontdesk early. The hotel does not entertain requests for unique cases or waivers. The manager, perhaps the owner given his hard stance, told me bluntly to my face that conditions were told to me beforehand and so made a disclaimer that I was the one at fault and there was nothing they would or could do. I have to say that this chinese manager was professional and went "by the book", but lacked a personal touch and his method of delivery would leave a rather unpleasant bitter taste in the mouth of any customer.
Take note - if you cancel your booking, you will have to pay 50 ringgit and the balance would be paid to you through a cheque. If you are singaporean, this poses as a problem because if you encash this cheque at a singapore bank, you will have to endure the malaysian public bank exchange rate, commision charges from both malaysian and singaporean banks and also a postage charge. At this rate, if your booking is one-two days, you might as well just forfeit the money.
All in all, the stay was fine. I guess one cannot expect more from a budget hotel. Although I have to say, initially i was thinking to myself that this hotel is too good to be true, but in end it is not.
Room Tip: Do not choose design rooms if you need a window because design rooms have no windows.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC