The only negative part about this trip was the check in. We were not given our rooms at 2 PM, more than that the attitude of the check in lady (she seemed to be the one in charge) was not great. She was not at all apologetic and made us wait even though we had small kids. We finally got the rooms at 3 PM, supposedly an upgrade to the Mutiara club floor without club benefits.
Now coming to the good parts of the trip.
1) Breakfast is very good, make sure you buy the rate including breakfast. Very nice spread even for vegetarians.
2) The rooms are spacious, clean and lots of toiletries provided. I read somewhere that no water was provided but we had 2 bottles of mineral water. There was a huge LCD TV also.
3) The hotel is near to a train track but you can hardly hear it from inside so that is not a problem.
4) Excellent location, very near to a small shopping mall and 5 minutes walking distance to a larger mall which has TESCO etc. The hotel is easy to locate also.
5) Car parking is complimentary which I understand some other hotels do not provide.
6) They have a swimming pool but no kids pool so not so fun for the kids.
I have read multiple reviews on multiple sites before deciding on this hotel and do not regret it. You can visit this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC