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Hotel Havanita: Guest Reviews

88 Jalan Endau, Mersing 86800, Malaysia
Hotel amenities
Hotel Havanita
Ranked #3 of 11 hotels in Mersing
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    4
    12
    6
    1
    2
Date Rating
Pulau Tioman, Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Value for money and pleasant staff”
4 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

I have stayed in The Havanita a number of times in 2011 most recently in December for one night. Externally it looks quiet basic but once inside it is very pleasant. The rooms I have stayed in have all been in good condition and seem to be well maintained and very clean.
The Restaurant menu offers both local and western foods, personally I find the local food much better and reasonably priced.
The staff here are always very pleasant and eager to please which for me is very important.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Value for money hotel”
3 of 5 stars Reviewed 30 August 2011

The hotel looked better from the photos. Do not expect too much though for this hotel as it is quite old. The room smelled like 50 years old and that includes the cabinets and the bed sheets. The aircon is super loud, you feel like there is a typhoon inside your room. But the room was spacious and clean so it was okay if you are planning to just stay a night there. This is probably one of the better hotels in this area so I would recommend this for people who need a place to crash just for a night.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
singapore
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“good pit stop before the islands”
3 of 5 stars Reviewed 21 August 2011

we decided to head off from the office in Singapore at 6pm on a friday night and took tuas link on the recommendation of a colleague, rather than woodlands checkpoint. A wise move - we were out of singapore within 35 mins of leaving downtown. The drive to mersing is easy (2 hours) and Hotel Havanita a comfortable place to stay on friday night before heading across to the islands on saturday. We had no plans and no bookings. No problem. Easy to book everything there as it was not a long weekend. Staff at Havanita were good, and the room pleasantly decorated. Not much choice of food in mersing at 9:30pm on a friday night, but a decent roti place open 24 hours on the main road in town.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ozinsingas about Hotel Havanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaling Jaya, Malaysia
Top Contributor
50 reviews 50 reviews
Reviews in 34 cities Reviews in 34 cities
61 helpful votes 61 helpful votes
“Pleasant surprise in Mersing”
4 of 5 stars Reviewed 22 July 2011
1
person found this review helpful

Most peoples reason for being in Mersing would be as a stop-over on the way to the islands off the coast. Usually you would just need a clean room for an overnighter before catching the ferry to or back from the islands.

For this reason, Havanita does not disappoint. Fairly newish hotel, located across the Mersing river on the road towards Kuala Rompin, it is still within walking distance of the bus and taxi terminal and the main part of Mersing town. For those with cars, there is ample open-air parking space around the 2-storey building.

For about RM120 per night for the cheapest room, Havanita is extremely good value for money. The room was clean, comfortable and surprisingly nice modern design. Room even had a hair-dryer in the room but funnily enough no refrigerator. Maybe it was only that particular room.

Although it was on the second floor, did not have any problems connecting to the wi-fi and connection speed was fine. The bed was a nice and comfortable, air-cond and ceiling fan was working well with hot water in the bathroom. Kettle was provided as well as a big old fashion CRT TV. ASTRO channels available but picture was not clear but this is probably just a minor complaint. Had a great nights sleep after a long drive.

Breakfast was fine, it was ala-carte with a choice of Asian or Western. Not sure what the other reviewers were expecting. Probably if the hotel was busier, a buffet would be offered.

Hopefully the management would maintain the hotel as we all know Malaysian standards of maintenance tend to drop after a while. Would not hesitate to recomment this hotel for those looking for a value-for-money overnight stay in Mersing.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Jadamros about Hotel Havanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelhavanita, General Manager at Hotel Havanita, responded to this review
17 August 2011
Dear Jadamros,
Warmest greetings from Hotel Havanita Mersing! We thank you for taking the time to share your feedback, which is invaluable for us to improve our service and facilities. We are glad that you had overall enjoyed your stay; we also wish to apologize for the issues you had encountered during your stay ,for some of which I feel it is necessary for me to take some time to clarify. We are sorry to learn that the room you had was without a mini fridge. This is due to the mini fridge was send for servicing.

The quality of our rooms is always our top priority to ensure guest comfort, and so our maintenance team performs scheduled room checks to ensure the orderliness of each room and to remedy any inevitable wear promptly.

Thank you again for your review which is much appreciated, and it is through feedback like yours that we can monitor our standards of service. Please contact me if you decide to stay with us again so I can further ensure that your stay is positive one.

your sincerely
David
GM - Hotel Havanita Mersing
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Warsaw, Poland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“good value for money”
4 of 5 stars Reviewed 10 May 2011

We stayed in Havanita one night, arrived late in the evening from KL and took a ferry to Tioman on the next day. We were positiviley surprised, the hotel is clean, the rooms are nice, there is air-con, big bathroom, tv, tea/coffee. The breakfast is ok, I don't know what the others who complained expected, for me it was ok and enough, maybe it's a matter of being more or less demanding in general. The hotel is situated a walking distance from the bus station and from the ferry (a longer walk though). The price was also good, we paid 120 RM for a double room breakfast included, booked with one day advance. I can recommend this hotel to anyone who plans to spend a night or two in Mersing.

  • Stayed April 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ag84 about Hotel Havanita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotelhavanita, General Manager at Hotel Havanita, responded to this review
17 May 2011
Firstly we would like to thank you for staying with us and your comment.
Glad to know you are happy with your stay and our staff is looking forward for your next visit.

Thank you
David - GM Hotel Havanita
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