If you like an authentic resort experience and genuine hospitality, SGV is for you. If you like aircon, manicures, jet skis and the designer crowd, SGV is not for you. Simple.
From an antipodean perspective it's ideal - it's a no nonsense, no frills, no worries property. There's nothing unnecessary (e.g. pool, hot showers, aircon, pedicures) but everything necessary (e.g. great beach, super amenities (petanque, volley ball, all water sports), lovely staff, kid's club, side trips, decent bathrooms, healthy tasty food, great beach, well stocked bar, and well designed tasteful digs).
Most of all we liked the staff. Richard (pirate and ops manager), Will and Sam were a treat. Richard shared his 1000 watt smile, and 150% genuineness, he’s a kid magnet, and totally professional. Likewise Will and Sam. It's a family affair - Richard's mother Lynn does supply chain and bookings. Altogether this is a well run operation, and we soon felt like part of the SGV family.
Befitting its idyllic location, access is not easy. A wee jetty a few miles from Mersing (in turn a lot of miles from either Johor Bahru or KL), gives onto a great motorboat ride, then you hop off in the surf. No worries – but NOT recommended for the elderly and infirm. It’s a 4-5 hour drive from Melaka, or Lynne can sort out transfers. Given that, you’ll want to stay at least 3-4 days.
For families we recommend the family chalets. H0 is best - right next to the beach. Genius design - decent bathroom accessed from both a 4 kid bunkroom (airy and spacious) and couple's retreat bedroom. While the 1st two nights were steamy, we didn’t pine for aircon. The ceiling fan does the job and the ocean breeze comes through your shutters ... We found the bure style one room villa we initially booked a bit crunchy for ourselves and the pre-teen, so if you’re going with kids splash out a little more and keep your sanity.
The other guests were mainly Euro folks from interesting places, a chilled bunch who appreciated good conversation and the well stocked bar. The mix changes in the weekend when a younger and more lively Singaporean crowd arrive – the choice is yours! Other visitors were the sultan's deer - we liked them and I noticed Will feeding them, but they ate Richard's flowers :-)
Overall SGV is off the scale for hospitality, authentic local-ness, service, cleanliness, design, eco-friendliness, and location. Downsides are out of Richard's control - plastics pollution on the beaches not cleaned by the resorts, and little bitey creatures in the shallows - take antihistamine cream if you're reactive. Other resorts - the aircon resort on the eastern side of the island just up from SGV looked awful . Loud techno in the bar, dodgy maintenance, overall nasty. Other options - Rimba on the western side looked great. Very chilled, small boutique and couples oriented, with great snorkelling just off the beach (SGV has sand only).
Seems to me either you're a SGV kind of person or you're not ... which means you'll either love it or hate it. The acid test: if you absolutely must have aircon SGV is not for you.
Room Tip: HO is at the end of the row of 2 room chalets, right next to the beach.
The others are all fine - j...
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC