I'm not sure what happened with the 2 reviews previous to mine which were negative, especially with regards to the front desk.
i had the opposite experience. when i called, the hotel owner (Mr Tan) was gracious enough to give us directions to the place at 1am. front desk service was the best i've seen in malaysia for a long time - they will walk you to your room, and Mr Tan is a friendly host.
the rooms are large, clean, comfortable and the shower is excellent with lots of hot water. Raja Villas is situated on a hill, and the view of the islands off Mersing from this hilltop (either from the swimming pool or the sea facing rooms) is simply unbelievable. i spent hours on a bench underneath a coconut tree next to the swimming pool. it's nice and windy to boot!
it does look deserted, and for the most part it is, which is a good thing! the main multi-storey block is actually composed of service apartments. the hotel block is the 2 storey complex next to it and is not large - i don't think Raja Villas has that many hotel rooms.
do check this place out if you are in Mersing since it's reasonably priced. it's not next to a beach, but by golly the view is simply amazing!
it was the middle of the night and i was desperate for a room. i thought i'd find something better the next day but ended up spending 3 nights here.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 October 2009
We are very pleased that you enjoyed your 3 Night Stay at Raja Villa Resort & Hotel.
We are also pleased you enjoyed the clean, quiet and exclusive ambience of our very special hotel especially our ''guest only'' private pool and gardens. We value our guests' privacy and strive to ensure that they enjoy a very private stay.
For your information, Mr Tan is a senior member of our front desk staff. He knows just almost everything one needs to know about Mersing and the best restaurants to eat here too! He is always enthusiastic with helping our guests and ensuring everyone has a pleasant stay.
We thank you for your unsolicited, independent and honest review of our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC