My partner and I have now been to Langkawi three times, once on our own and twice with our four children and their grandfather, and we are planning on another trip this year.

We have always stayed at the Sheraton Langkawi Beach Resort, possibly in the beginning as we are creatures of habit ! But last year from the moment we arrived to the moment we left, we were made to feel like Royalty, why would you go anywhere else?

Yes, the resort is starting to look a little tired and probably the prices are a little high considering that amount of other resorts you could stay at on the island, but we have always found the staff more than helpful and friendly from the office staff right down to the cleaners and gardeners.

There is never a problem getting a taxi, and it's great to have a bit of "local knowledge" when you are driving around.

There is plenty to do at the resort, and because the children were old enough, we felt quite safe leaving them together in the resort while we took a taxi and had some child free time!

Thank you Sheraton for a fantastic break, looking forward to being with you again this year, because "we belong"!

Just to share about our experience at Sheraton Langkawi Resort. Although we didnt stay at this resort, we had a wonderful Valentine's Day Dinner at Captain Grill at the resort. The price was reasonable, great food and best of all the service and staff there was an awesome experience for us.

I will highly recommend anyone staying in Langkawi to stay at this hotel as the ambience, rooms, service and amenities is just to good to be missed.

My fiance and I stayed here for Lunar New Year (Jan 22-29, 7 nights) because we desperately wanted a nice, relaxing beach vacation. We arrived to the hotel a little early so we checked in but was not able to check into our room until 3PM. The resort is quite big- however, our room was perfectly located for us. The lobby, pool, and restaurant area was at most 5-7 minute walk from our room and the beach was right in front of us.

Our room was nice- a great balcony that faced the sea and beach, our room had more than enough room and we had a nice big bathtub (it was not a jacuzzi) looking into our sleeping area (the shower was in the bathroom). However, you could definitely see that the room was in need of an update- the floor was terribly scratched, the countertops were stained- just overall signs of age. However, nothing that made the room unbearable but made us question whether the hotel was worth the 5 star money we paid for it and the 5 star designation.

We were located on the northern part of the resort so our stretch of beach did not directly go to the water (we had some rocks between the sand and water). But, the beach was very quiet (most people stayed by the pool) and they had nice chairs with umbrellas on the beach- great for a relaxing day catching up on books.

We did not have a package where breakfast was included but we had breakfast our 2nd morning there- it was nice. It had just about everything- egg stations, fruit, traditional Asian breakfast food, etc. However, unless you can eat a lot, for ~20USD, it isn't really worth it. We found it better to buy our own bread and juice at a local supermarket and order room service for 2 eggs (~9USD) omelet as it was more than enough for both of us (my fiance said I should rate it a 3 but I think the beach and service bumped it up to a 4 [if possible, I would have rated it a 3.5]).

Staff was more than friendly- if we asked them any question, they were more than happy to answer. Everyone smiled and waved to you as you passed them- an experience I miss generally where I currently live. Housekeeping was good- came everyday and did a very good job.

One downside:
The resort is a drive away from Pantai Cenang (where the majority of restaurants and stores are)- you need some method of transportation other than walking. The resort is very good about having a constant stream of taxis available (not more than a 5 min wait). However, if you are there for a several days, might be better to rent a car (rent at the airport, much cheaper than at the hotel). It gives you more flexibility and if you plan on doing some traveling around the island, it will be cheaper.

Overall, it was a nice experience- but for 5 star money, they need to update the rooms ASAP.

Me and my wife booked on 14.02.2012 for our honeymoon trip. We stayed here for 3 days. We booked garden room view room but when we arrived, we been told that our room has been upgraded to seaview room which has Jacuzzi. That was unexpected. All of the staff were very friendly and helpful. To get to our room we have to take the some sort of small bus (great ride). When we arrived at our room, WOW! the room was very spacious and the view was magnificento! speechless.
We really enjoy our stay there and surely we will miss SHERATON so much. We would like to thank you to all the staff at SHERATON for our pleasant stay. Just perfect for a newlyweds like us.

p/s : SHERATON was very quiet and recommended for all couples that want to have some privacy. If you guys really want to try some great LOCAL FOOD, when u go out of SHERATON, turn RIGHT, then go straight, the restaurant was on your left (opposite SHIM NI Restaurant). The restaurant got no signboard, so you have to be careful. And its open daily from 6pm-2am. The food was really great.