Maybe they are force to work or maybe they are just passing time working there or they are all are millionares. Both receptionist keep on chating when I ask them for room rates & they pretend they are deaf until I said EXCUSE ME very loudly only they stop chating. Then only they reply me. I dont want to go searching anymore so I get a room in 1st floor, after check in we go out for lunch. After an hour we get bck to our room & they give me a very big #$&X=+ suprise. My room door is open very wide & all our luggage is in the hallway near the door, so I go down to the receptionist & ask them why, they never even say sorry just give me a simple answer, sudah lupa ada orang la, mau buat maintenance. If something missing from our luggage who will take the responsibility? The management, the receptionist or the maintenance ppl who get the order to go inside our room?
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