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Merchant: Guest Reviews

55 Penang Rd., Georgetown, Pulau Penang 10000, Malaysia
Hotel amenities
Merchant
Ranked #26 of 40 hotels in Georgetown
3.5 of 5 stars 7 Reviews
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7 reviews from our community

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Date Rating
Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Value for Money.”
4 of 5 stars Reviewed 28 December 2011

It is an old hotel, but do not be deterred by the old facade and out of date carpets. Its location is excellent ( just beside the free hop on-hop off bus service stop) and the service is great. It is old but the people there still take pride in their profession and respect their guests. I booked a room which had a double bed and a single bed during the peak period and was charged RM 121 nett including breakfast. Initially I had my apprehensions as the hotel was really old and really resembled a spooky movie set. But the beds were comfy, rooms and toilets were hygienic,and the room was spacious. Breakfast consisted of noodles, toast, coffee and tea, bananas and cakes. For a basic, value for money stay, this hotel is it.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Singapore
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
“Value for Money”
4 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

I went to Penang last week and stayed for 7 nights there at various hotels to try out the service and take advantage of special cheap room rates. From Tanjung Bungah Copthorne Orchid to Paradise Hotel to Georgetown Traders Hotel to Cititel to Merchant, a grand tour of Penang!

Stayed for a night here before checking out and went to opposite Cititel. Room rates was value for money at RM98 compared to Cititel RM178 which was more expensive yet the room is smaller which is an outrage. Usually when you pay more, it means it is better and everything should also be much luxurious.

The television was small CRT but since its a budget hotel its fine for me. No cable television, only local channel and some channel like NTV7 reception is not clear. After all, I only paid RM98 for it and wasn't expecting much. The decor is like 1970s with a working jukebox! At night you can hear traffice noise but wasnt much of an issue for me.

There is a simple breakfast of coffee/tea, fried noodles and toast.

  • Stayed September 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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大阪
Senior Contributor
48 reviews 48 reviews
Reviews in 24 cities Reviews in 24 cities
18 helpful votes 18 helpful votes
“何も期待しなければ経済的で良いホテル”
4 of 5 stars Reviewed 28 January 2012
Google Translation

  • Stayed March 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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An Apple World Traveler
“安くきれいなところに泊まるにはオススメ”
4 of 5 stars Reviewed 18 October 2011
Google Translation

  • Stayed March 2011
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
東京
Top Contributor
55 reviews 55 reviews
Reviews in 46 cities Reviews in 46 cities
27 helpful votes 27 helpful votes
“費用対効果抜群”
3 of 5 stars Reviewed 27 July 2010
1
person found this review helpful
Google Translation

  • Stayed February 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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