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Bayview Hotel Georgetown Penang: Guest Reviews

4.0 of 5
25A Farquhar Street, Georgetown, Pulau Penang 10200 , Malaysia
Hotel amenities
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Free food and beverage credit
Bayview Hotel Georgetown Penang
Ranked #8 of 40 hotels in Georgetown
3.5 of 5 stars 333 Reviews
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333 reviews from our community

Traveller rating
    43
    148
    99
    28
    15
See reviews for
Families
49
 
Couples
111
 
Solo
25
 
Business
17
 
What travellers say
  • Revolving restaurant(9)
  • Deluxe room(8)
  • Very good(6)
  • Breakfast buffet(5)
  • Reasonable price(4)
Date Rating
Langkawi, Malaysia
2 reviews
2 helpful votes 2 helpful votes
“Reasonable - doubtful”
3 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

We had friends visiting from overseas and took 2 rooms. Rooms were reasonable however the hallway smelt of heavy pungent rubber. Beds were comfortable. Friend saw a room cleaner cleaning the toilet with a cloth then wash the cups in the sink with the same cloth. We all ate at the roof top restaurant. The view was fantastic. Coincidentally next day two of our party of 4 came down with with severe diarrhea. Was it the food from the rooftop restaurant or drinking from the glass that had been wiped with the toilet cloth- we don't know. Regardless, two of our party could not get out of bed for the whole day. It was necessary to get medication from a pharmacy. One of our party decided to take the stairwell down instead of the lift. The stairwell was filthy dirty and a dead rat was in the corner of one landing.

Perhaps there should be a stairwell rating as the state of the stairwell may well speak volumes of the whole hotel.

  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Simnar7 about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
23 February 2012
Thank you for sharing your experience on TripAdvisor and we apologize for the unpleasant experience that you and your friends had encountered during your stay with us. We have taken note of your comments and necessary action has been taken to address your concern and the areas mentioned. Your worthy comments is highly appreciated to allow us to improve our services to meet guest satisfaction. Thank you again for your feedback.
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Perth, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Well located comfortable Hotel”
4 of 5 stars Reviewed 16 February 2012

We have just returned from 6 nights at the Bayview Georgetown in a Premier Grand Deluxe Room with Seaview. The view was fabulous looking out over some roofs to the Penang Bridge in the distance. Excellent view, especially at night, while having a drink with friends!
Our room had been recently renovated and was a large room with a King Size bed. The room service was excellent and anything we requested was happily supplied. The bed was firm but comfortable and a good nights sleep was had by all.
The seafood Buffet in the revolving restaurant was fabulous. You name it and I am sure it was on the buffet. Everything from smoked salmon, prawns, scallop and mussels on the cold buffet to baked fish in foil, crab, slipper lobsters, oysters in egg etc etc etc on the hot buffet.
To finish the meal there was a lovely selection of desserts.
The buffet breakfasts are also excellent with a large range of Western and Asian food. Beautiful Congee, Indian curries, Asian noodles and dim sums, eggs cooked to order, beautiful muesli and yoghurt, etc etc. I would be here all day if I tried to list everything on offer.
One big complaint that we had was that we had to leave the hotel at 5.30am. When I enquired as to what we could order for breakfast in lieu of the buffet which we had paid for I was told that all we could have was a take away pack which we would have to go down and pick up from the kitchen. You can imagine our excitement when we looked in our packs to find half a round of ham and cheese sandwich, a croisant (no butter or jam) and a green apple! They do have a room service menu which applies from 11pm to 6am but you could not oder a dish from that. Be wary - do not pay for the buffet on your last morning if you have an early departure. Do your own thing.
We generally ate out of the Hotel and had an excellent meal in Kapatains Restaurant , Little India. If you enjoy Indian food you will enjoy this. The four of us ate for RM50! Also the Food Mall on the fourth floor of 1st Avenue shopping centre has authentic Malaysian food at very good prices/ Very clean and enjoyable.

Room Tip: Request a Premier Grand Deluxe room with Seaview. We had room numbers 1405 1406 which had a connecti...
See more room tips
  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tricky111 about Bayview Hotel Georgetown Penang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
23 February 2012
Thank you for staying with us on your recent trip to Penang and for sharing your experience on TripAdvisor. Your kind words and positive ratings of the hotel, the restaurants, our staff and services are most appreciated. We apologize for the “poor” breakfast box. I have addressed this with my chef and changes will be made to improve the items served. Thank you again for your feedback and we hope to have the pleasure of serving you again in the near future.
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Brisbane, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“enjoyable stay”
4 of 5 stars Reviewed 12 February 2012

We stayed for 6 days. Our room was large and comfortable. Everything worked. Ideal location for us to explore old George Town. Staff were exceptional, friendly, courteous, helpful. Big smiles, lots of chats. Special thanks to Lawrence the hotel manager. Enjoyed their special value lunch menu. We recommend this hotel as a good value experience. We'll return to this hotel on our next trip. Greg and Bernardine Poyton, Brisbane, Australia.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Bernardine59 about Bayview Hotel Georgetown Penang
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BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
17 February 2012
Thank you for staying with us and for sharing your experience on Tripadvisor. We are pleased that both of you enjoyed your stay here. Your positive ratings of the hotel, our staff and services are most appreciated. It was a pleasure to have been of service to you and we certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang.
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Shanghai, China
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Value for money. We got more than we bargained for. Was there for a friend's wedding reception and the room we got was huge and spacious. The view was quite awesome as we could peer right into the Cheong Fatt Tze mansion. Staff were happy to help and courteous and they catered for the foodie in me. They had maps of the best eats in town and knew how to direct us there.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chenjun about Bayview Hotel Georgetown Penang
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BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
17 February 2012
Thank you for sharing such positive feedback about both our property and our staff. We are happy to read how much you enjoyed your stay here. We value your comments and certainly look forward to welcoming you back to Bayview Hotel Georgetown Penang soon.
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Lancashire
Senior Contributor
24 reviews 24 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“A great hotel in a fantastic location”
5 of 5 stars Reviewed 2 February 2012

We stayed here over Chinese New Year 2012. The hotel is excellent. The staff are polite and very very helpful. The service is great. We had a lovely room overlooking the harbour. It was clean and serviced every day. The hotel is in a great position with good views from both back and front, front being the harbour and back being a sea view. There are some good restaurants nearby. We really enjoyed our stay here so much so we extended it for a couple more days

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BHGPenang, Manager at Bayview Hotel Georgetown Penang, responded to this review
8 February 2012
Thank you for staying with us and for sharing your experience on TripAdvisor. Your positive ratings of the hotel, our staff and services are most appreciated. It was a pleasure to have been of service to you and we look forward to welcoming you back to Bayview Hotel Georgetown Penang.
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Additional Information about Bayview Hotel Georgetown Penang

  • Bayview Hotel Georgetown
Address: 25A Farquhar Street, Georgetown, Pulau Penang 10200 , Malaysia
Price range (per night):* S$78 - 137

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Bayview Hotel Georgetown Penang
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