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The Palace Hotel Kota Kinabalu: Guest Reviews

3.5 of 5
No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
Hotel amenities
The Palace Hotel Kota Kinabalu
Ranked #22 of 85 hotels in Kota Kinabalu
3.5 of 5 stars 52 Reviews
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52 reviews from our community

    Trip type
Traveller rating
    10
    19
    14
    5
    4
Date Rating
Mount Vernon, Virginia, USA
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Decent KK Hotel”
4 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

The room was big and comfortable. Breakfast is also nice even though I didn't have much time to enjoy it. The location of the hotel is fairly central but requires taxi service to get around town and back to the hotel. I needed to get some work done, but the wireless Internet signal is not always reliable even though they have placed many routers to repeat the signal throughout the floors. I rely on good Internet access for my business so this was a drawback. It is a decent vacation hotel, however.

Room Tip: Wireless Internet signal varies from floor to floor and location.
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  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mumbai
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
“Nice place”
4 of 5 stars Reviewed 9 February 2012

Had stayed there for 3 days in Dec'11. The place is little bit far from the main downtown. Though there is free shuttle bus service 3 times a day. The taxi charges from the downtown to hotel is Rm15. The rooms look sparse but all essential things are available. My room ac kept on tripping. the staff attended promptly every time. Overall good place to stay if want to be away from the the main shopping area. There is bid super market just down the hotel.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naxxar, Malta
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
“Great hotel”
4 of 5 stars Reviewed 14 January 2012

excellent hotel, good value for the money paid. Rooms are modern, clean and spacious. huge selection of food during breakfast. Only 20 mins away on foot from the city. Pool facilities and gym fully equipped. Staff are very welcoming and helpful.

Room Tip: Rooms on floors 4 & 5 are the best!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kulai, Johor, Malaysia
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“You have to go at least once in your lifetime!”
5 of 5 stars Reviewed 13 January 2012

The only hotel in Malaysia that propagandises recycled theme successfully. They collected acidic food waste to turn into detergent for housekeeping use, no plastic use throughout, Having the one and only non smoking karaoke bar, the Glamorous and most public area are non smoking too; stress only homemade sauces and recipe in the restaurant, planted various vegetation as kitchen supplies. Must make a point to meet with the General Manager whom she is ever helpful and keen to share of all her insights.

Room Tip: Ask for Palace Suite regardless business of leisure stay.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Perth, Australia
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“disappointed”
3 of 5 stars Reviewed 6 January 2012

The hotel overall was quite reasonable for a budget hotel, decent breakfast, slightly overcrowded swimming pool, staff were keen to please. Unfortunately for us our suite had an overwhelming stench of stale cigarette butts that no amount of airfreshener or airconditioning could budge, we checked out after just one night, not on our list of places to revisit.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Palace Hotel Kota Kinabalu

  • Palace Hotel Kota Kinabalu
Address: No 1 Jalan Tangki, Kota Kinabalu 88100 , Malaysia (Formerly Berjaya Palace Hotel)
Price range (per night):* S$55 - 109

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The Palace Hotel Kota Kinabalu
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