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The Jesselton Hotel: Guest Reviews

69 Gaya Street, Kota Kinabalu 88000, Malaysia
Hotel amenities
The Jesselton Hotel
Ranked #9 of 85 hotels in Kota Kinabalu
4.0 of 5 stars 153 Reviews
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153 reviews from our community

Traveller rating
    52
    76
    17
    4
    4
See reviews for
Families
20
 
Couples
55
 
Solo
8
 
Business
1
 
What travellers say
  • Very helpful(6)
  • Gaya street(5)
  • Italian restaurant(3)
  • Sunday market(3)
  • Air conditioning(3)
Date Rating
Bangkok, Thailand
Senior Contributor
35 reviews 35 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Great location, comfortable rooms”
4 of 5 stars Reviewed 21 February 2012
3
people found this review helpful

Stayed here two nights on either end of a trip to climb Mount Kinabalu. It's a lovely setting, and the rooms are comfortable and quiet — with the world's strongest and hottest showers. Wi-fi was excellent. Service was friendly. The rooms are a bit dated, with faded, worn carpeting, but you don't get the feel that it's dirty -- just in need of an update.

Room Tip: Ask for a room facing Gaya Street.
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  • Stayed February 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sydney
Senior Contributor
48 reviews 48 reviews
Reviews in 31 cities Reviews in 31 cities
46 helpful votes 46 helpful votes
“Excellent value hotel”
4 of 5 stars Reviewed 17 February 2012
2
people found this review helpful

The Jesselton hotel was by far our favourite hotel in Kota Kinabalu. The rooms were comfortable and quiet and the hotel was located in the centre of town, within easy walk of restaurants, shops and the night markets. Service was friendly and prompt, and best of all they had free wi-fi. The hotel had a lovely atmosphere, it is a boutique hotel with a colonial heritage decor. The only drawback was no pool, and there was a slight smell of cigarette smoke in the room although the aircon soon got rid of that, and we found that in every hotel we stayed at in KK. We stayed at other more expensive hotels in KK but the Jesselton was by far the best value for money, and we would definitely stay there again.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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vancouver,B.C.
Senior Contributor
25 reviews 25 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“central and heritage”
5 of 5 stars Reviewed 14 February 2012
1
person found this review helpful

We loved staying at The Jesselton. The rooms are large and comfortable and the staff were friendly and helpful. Lots of dining options in the area and easy to walk to.

Room Tip: We stayed 3 different times in 3 different rooms. I did not find there was a bad room. All were quie...
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  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Utrecht, The Netherlands
Top Contributor
119 reviews 119 reviews
Reviews in 48 cities Reviews in 48 cities
44 helpful votes 44 helpful votes
“Hotel with character in town center”
5 of 5 stars Reviewed 4 February 2012
3
people found this review helpful

As I visited KK for the second time I choose another hotel. The first time I stayed in Gaya Center. I prefer the Jesselton as it has character. As I had to leave early the arranged a pre breakfast for me. As I came down at 6.30 am the hot fried eggs were on the table. The orange juice was freshly squeezed and a great coffee. Within ten minutes I could take the taxi (ordered by the hotel) who just waited for me to finish breakfast. Staff was very friendly and helpful. Far more service than I expected in this price category. The room was clean and spacious as was the bathroom. If you go to KK I strongly recommend this hotel.

  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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canada
Senior Contributor
28 reviews 28 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“A great location in KK”
4 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

As a group of 7, we stayed here twice during our visit to Borneo. We enjoyed the old world ambiance of the hotel. The breakfasts were good. Rooms were clean, of decent size, and reasonably priced. The location is good - the Sunday market is just outside the door - and you can walk to any place in old KK. Service was good and the staff friendly; we left bags here when we went out into the jungle and they took good care of them.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about The Jesselton Hotel

  • Jesselton Hotel Kota Kinabalu
Address: 69 Gaya Street, Kota Kinabalu 88000, Malaysia
Price range (per night):* S$73 - 114

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