First off, congrats to Julie, Serinah and all the staff at LimeTree for the double award. I've been meaning to put down my review for a long time so this looks to be a good time to finally do it.
I travel often to Kuching for work and have settled on the LimeTree Hotel as THE place to stay, factoring both my budget and the niceness of the hotel. I'll start with my gripes though - the Superior and Deluxe rooms are smaller and less well-equipped compared to standard hotel rooms (no wardrobe, no mini bar, no safety deposit box). Noise insulation in the Superior room is pretty poor.
Furthermore... actually there is no "furthermore". My gripes end here.
My favourite thing about this place is how clean it is. As a traveller, I know how cleanliness just about tops the list of requirements people look for in a place to stay. Not only is it clean, the generous use of lime-infused products such as room fragrance and toiletries give the whole place a fresh and zesty atmosphere. The bedding is also rather top notch in comfort. It all adds up to a place that is good for unwinding at the end of a long day, and great to wake up to as well.
Location is pretty good, right in town. Not exactly right smack in the middle of the tourist hotspots, but I'm sure most tourists wouldn't mind walking a little way out and absorb a little of the street life along the way. Also, plenty of bars line the route from the waterfront for those who get thirsty along the way back.
All in all, the LimeTree is a gem of a hotel. Not the cheapest around, but good value for the comfort and cleanliness it provides.
Room Tip: If you're wiliing to fork out a little more, and don't mind a smaller room, choose the Delux...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 February 2012
Dear chiselstone,
Thank you very much for your support and kind words; I am truly proud of our team of unique individuals whose objective is to ensure our guests' experience is a memorable and seamless throughout their stay. We are grateful for the support from our all guests, which attributed to our success as a winner for TripAdvisor's Traveler's Choice Award!
We appreciate the time you have taken to review your stay with us and for your commendation of us to others. We are also thrilled to learn that you are in tune with our core values to always prioritise cleanliness, value and comfort - all through the goodness of our limes!
Your constructive feedback is much appreciated; with regard to the Superior and Deluxe rooms, they are currently equipped with specially-designed compact wardrobes to suit their room layout. Larger wardrobes are offered in Executive Deluxe, Suites and Family rooms. Management will also consider introducing mini-fridges for the Superior and Deluxe rooms in the near future. Individual safety boxes in a CCTV-linked room are available at our lobby. We are concerned about the discomfort experienced from the noise disturbance you had mentioned; I will ensure our maintenance team looks into the matter of sound insulation for the Superior room.
Once again, thank you for your review and we look forward to welcoming you again to The LimeTree Hotel!
Best regards,
Julie Tay - Resident Manager
The LimeTree Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC