Our friend recommended this hotel and its a right choice.The hotel within walking distance to shopping center, seafood eatery center and Sarawak river front. The room view is great facing the Sarawak river. Room is spacious and comfortable. We stayed for 4 nights , The service staff is very efficient , our major requests are delivered with no further delays.
The only letdown is we are not good in using bathtub, would prefer to do it in a shower rooms,
otherwise this is a great hotel for our future visits.
Special recommendations to your :
1)Lobby guy, Ismawi ,he is not only courteous, attentive to little details but a very energetic person.
2)Salesperson Fiona Kho who took my reservation and handle with the hotel Security Manager, a minor incident in my room during my stay , efficiently.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 February 2012
Dear Guest
Warm greetings from the Hilton Kuching.
We thank you for your favorable feedback following your stay with us at the Hilton Kuching and we are delighted to learn that you had and enjoyable and comfortable stay. Indeed the property has a very privileged position in the city of Kuching with wonderful views of the Sarawak River.
Your feedback with regards to bathtub in the room is noted and we thank you for it.
I have shared your kind comments with the team, and we look very much forward to seeing you again soon.
With warmest regards,
Jon Warmington
General Manager
Hilton Kuching & Batang Ai Longhouse Resort, managed by Hilton
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC