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Holiday Inn Resort Damai Lagoon: Guest Reviews

3.5 of 5
Teluk Penyuk Santubong, Kuching 93762, Malaysia
Hotel amenities
Holiday Inn Resort Damai Lagoon
Ranked #24 of 39 hotels in Kuching
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    3
    4
    2
    3
    1
Date Rating
Kajang, Malaysia
Senior Contributor
38 reviews 38 reviews
Reviews in 22 cities Reviews in 22 cities
108 helpful votes 108 helpful votes
“It's a memorable stay”
5 of 5 stars Reviewed 9 August 2011
3
people found this review helpful

The title says it all !!! Myself and my wife stayed here last year July. From the moment we arrived we were treated so very well.Upon being shown to our room, we were delighted to find that our bed had been decorated with roses.Fom the barstaff,the various restaurant staff. The service all round was fantastic. The menu of activities to choose from are excellent. Having come from other 5 star hotels in Bali, we found the level of service in the Holiday Inn Resort to be top notch. They even lets us to check out at 6pm without any extra charges. Thank You for such a memorable stay...we will most definitely be back !! Ramesh & Reka

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kolkata (Calcutta), India
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Relaxing in the Beach of Damai”
4 of 5 stars Reviewed 11 August 2010

Damai is a great place to spend the weekend. Specially the Holiday Inn beach in Damai, It has a great and long beach, very clean, have some rocks to sit and enjoying the waves of the sea. They provide the cannopi to enjoy the sea, The sea is quite, soothing and very pleasant to spend the evening time on the sandy beach. the hotel is great having natural beauty, with great food and its design where sea beach can be accessed. This hotel is an ultimate destination for relaxing in a Malaysian sea beach location.

  • Stayed October 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sibu
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“hygine of food need to be upgrade”
1 of 5 stars Reviewed 19 December 2007

i have been there two years ago when during chinese new years.i went there with my family n my dad friend's family.We ate the food at the reataurant during new year eve then the following day,almost all of my family n my dad friend's family suffering from diarrhea.i never experience that kind of situation when i stayed at others hotel.

Stayed February 2005
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Phnom Penh, Cambodia
Top Contributor
416 reviews 416 reviews
Reviews in 149 cities Reviews in 149 cities
867 helpful votes 867 helpful votes
“Beautiful hotel”
4 of 5 stars Reviewed 19 August 2006
4
people found this review helpful

From the moment we arrived in the breathtakingly beutiful lobby which is open to the South China we were very impressed with the Hotel.
We were upgraded to a corner deluxe room which comes close to being the biggest hotel room we have ever had. The room itself was nicely furnished and amazing views of the surrounding jungle and the ocean.
We were also very pleasently suprised at the cost of the room service menu items. We had been a little apprehensive at being in a resort with no outside food outlets within walking distance but the food was suprisingly affordable.
On the down side service was a little patchy and slow and we didn't recieve the correct amount of Priority club reward points we should have.

  • Liked — The location
  • Disliked — The service isn't great
  • Tips/Secrets — The holiday inn website gives great prices
  • Stayed January 2006, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Houston, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Need refurbishment”
2 of 5 stars Reviewed 1 August 2006
3
people found this review helpful

I went to Kuching on 28th - 30th July 2006. I had arranged the airport transfer with the hotel thru travel agent - CPH. They charged us at RM106 for both ways from the airport to the hotel. We had a very pleasant driver and he also recommended us to see the Irrawady Dolphin at one of the river and also a nice seafood place- New Dolphin at Kampung Buntal.

My hotel reservation was handled by Ms Arianty Kamal . She was very pleasant and helpful. We had booked for a Deluxe Room with facing to the pool view. The room has a balcony and the interior is quite ok accept with old small 14" tv and a bed with rattan headboard and old sofa. And the phone in the room make so much of noise.

We had a foot massage and body massage in hotel recreational centre right after we checked in into our room.

The hotel is really quiet and there is a small beach and only 1 restaurant. During night time nothing much you can do. We when went to New Dolphin Seafood restaurant and had arranged with the hotel for the transfer at no charge. It took about 20 minutes trip down to malay kampung, Kampung Buntal where the New Dolphin's restaurant is located.

The restaurant served a very nice food especially the sizzling beef and Mongolian Seabass fish.

On the way back from the restaurant, we been droped off to the hotel next property , Damai Beach. And I saw the hotel is more lively and much more nicer. So I decided of moving out from Damai Lagoon and moving in to Damai Beach the next day.

Stayed July 2006
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Additional Information about Holiday Inn Resort Damai Lagoon

  • Holiday Inn Damai Lagoon
  • Holiday Inn Kuching
  • Kuching Holiday Inn
Address: Teluk Penyuk Santubong, Kuching 93762, Malaysia
Price range (per night):* S$69 - 231

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