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Crystal Crown Hotel Petaling Jaya: Guest Reviews

12 Lorong Utara A, Off Jalan Utara, Petaling Jaya 46200, Malaysia
Hotel amenities
Crystal Crown Hotel Petaling Jaya
Ranked #10 of 14 hotels in Petaling Jaya
3.0 of 5 stars 13 Reviews
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13 reviews from our community

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Traveller rating
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Date Rating
Petaling Jaya, Malaysia
1 review
4 helpful votes 4 helpful votes
“At RM200+ (or USD65) you still have to pay for internet access!”
2 of 5 stars Reviewed 27 November 2010
4
people found this review helpful

This is a "cheapskate" hotel.

Reason no.1: Stayed in a two-single bed standard room. Only one person breakfast voucher is given.

Reason no.2: Internet access is chargeable. Other hotels charging half this price in the city have FREE internet access in every room!

  • Stayed November 2010, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask MichaelRT about Crystal Crown Hotel Petaling Jaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
“Spacious Hotel in need of upgrade in places”
3 of 5 stars Reviewed 7 November 2010
1
person found this review helpful

We had a wedding reception here and should start by saying that Restoran Chef Rasa Sayang (2nd Floor) is outstanding and very well worth attending. The food and service are first class.
The hotel itself is dated in places. The rooms had a very strong smell of smoke and the aircon in the building is clearly ageing (it leaked into the breakfast cafe and was barely working in other rooms).
The hotel is a long way from the nearest LRT station so a cab is essential if your not driving.

  • Stayed October 2010, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jonny05 about Crystal Crown Hotel Petaling Jaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Grrreat Hospitality”
5 of 5 stars Reviewed 4 November 2010
2
people found this review helpful

I am unsure of the rating for this hotel but if it is a 4-star hotel, it sure has a 5-star treatment, 5-star accommodation with great ambiance and comfort. The room rate is much cheaper if compared to the luxury and comfort the room offers. I would recommend Crystal Crown Hotel Petaling Jaya to every light or hardcore traveller around.

  • Stayed October 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dtunteja about Crystal Crown Hotel Petaling Jaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghaziabad, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great Hotel”
4 of 5 stars Reviewed 29 March 2010
2
people found this review helpful

I have stayed 3 times. Rooms are old but very well maintained. Staff is helpful and courteous. Great buffet breakfast. Slightly out of the way though cabs are always available outside or book budget taxi in advance.

Stayed November 2009, travelled on business
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Ask ashish_aron about Crystal Crown Hotel Petaling Jaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russian Federation
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good hotel for it's price”
4 of 5 stars Reviewed 7 March 2010
2
people found this review helpful

We stayed in this hotel for few nights. Rooms are clean. Stuff is pretty friendly and helpful. Nothing special about the swimming pool - just a pool good enough to swim and refresh. Located pretty far from the KLCC but it's compensated by the difference in price. We liked the hotel Limo-service and the driver.Sometimes it smells on the second floor - where two restaurants are located - they should do something with air circulation system for sure. Good in-room 24h dining. At the beginning we were scared by previous reviewers but our fears were groundless - maybe the hotel management reads the reviews and takes actions. Make your opinion yourself but I would say this hotel is good for rooms costs.

  • Stayed February 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PNG79 about Crystal Crown Hotel Petaling Jaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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