We had a wedding reception here and should start by saying that Restoran Chef Rasa Sayang (2nd Floor) is outstanding and very well worth attending. The food and service are first class.
The hotel itself is dated in places. The rooms had a very strong smell of smoke and the aircon in the building is clearly ageing (it leaked into the breakfast cafe and was barely working in other rooms).
The hotel is a long way from the nearest LRT station so a cab is essential if your not driving.

I am unsure of the rating for this hotel but if it is a 4-star hotel, it sure has a 5-star treatment, 5-star accommodation with great ambiance and comfort. The room rate is much cheaper if compared to the luxury and comfort the room offers. I would recommend Crystal Crown Hotel Petaling Jaya to every light or hardcore traveller around.

I have stayed 3 times. Rooms are old but very well maintained. Staff is helpful and courteous. Great buffet breakfast. Slightly out of the way though cabs are always available outside or book budget taxi in advance.

We stayed in this hotel for few nights. Rooms are clean. Stuff is pretty friendly and helpful. Nothing special about the swimming pool - just a pool good enough to swim and refresh. Located pretty far from the KLCC but it's compensated by the difference in price. We liked the hotel Limo-service and the driver.Sometimes it smells on the second floor - where two restaurants are located - they should do something with air circulation system for sure. Good in-room 24h dining. At the beginning we were scared by previous reviewers but our fears were groundless - maybe the hotel management reads the reviews and takes actions. Make your opinion yourself but I would say this hotel is good for rooms costs.