I stayed for a week in this hotel from 28 dec 2011 till 5 jan 2012. It is a nice hotel in which you can enjoy your trip. Very friendly staff. If you face any problem you can just ask the room service agent to solve it. Before I go to this hotel I read some of the reviews in which people have complained about the electrical problems, although we had a failure in one of the bulbs of the room but just we called them and after 5 min it was solved. Nice view speciely the pool view.
It is not near the Twin towers and city center but 8 min walk to the LRT station (Asia Jaya).

I've never before given a hotel a "1" rating. In fact, if you look at my other TripAdvisor ratings you'll see that - if anything - I'm rather lenient with my ratings. But PJ Hilton in fact merits a rank of Terrible. It should be avoided at all costs. Read the details below to discover why a stay at the PJ Hilton can become a truly regrettable experience akin to a Joseph Conrad story.

At first glance the hotel seems presentable. Although you'll need to lug your bags up stairs into the lobby (no ramp provided) the lobby itself looks reasonably early 1980s modern.

The first sign of trouble was at checkin. It took forever, with the clerk staring hard at the screen and typing furiously for long minutes, as if he was composing a novel or solving quadratic equations. Still we're a happy group and remained optimistic. We asked for a late checkout (more tapping for long minutes - what is he *doing*?), got our keys and went up to the room.

It was then that the true journey into the Heart of Darkness began.

As we walked into the room the first we noticed was the carpet. It was filthy and stained. We quickly vowed to never take off our shoes for fears of contacting a fatal disease.

And the room smelled terrible, as if someone ritually sacrificed a goat a few months ago and neglected to clean up.

We opened the curtains to look out over KL. A view might have been nice and cheered us up, except for the fact that the windows were covered with a thick layer of grime. And feathers and some moldy substance were interspersed with the grime. It appeared that a flock of birds hit the window in previous decades staining it with their blood and body parts. We didn't check the view any further as we wanted to be able to eat dinner later that evening.

We picked up the telephone to call some local KL friends. The phone didn't work.

We gathered our passports to put them into the safe. The safe was jammed and would not open.

The floor lamp would not turn on. Wires protruded dangerously from the outlet.

I needed to iron my shirt. The iron did not work. (Fortunately our travel mates in the next room had an iron that worked - although the rest of their room was our broken as ours).

The toilet had no obvious organic matter on it and flushed nicely - PJ Hilton scores its first point! I flushed it multiple times just to savor the experience of a working artifact.

The bathroom had a tub that you had to climb into in order to shower. Bad, but at least the water flowed. And I noticed no evidence of ritual sacrifice in the tub. Maybe we would survive this experience after all ....

But then we discovered the hair dryer barely worked. (Meanwhile our travel companions in the next room had a hair dryer that wouldn't work at all).

As we departed for dinner we noted the lobby was full of tobacco smoke. Remember to bring a bottle of oxygen with you when entering or departing.

We stopped by to complain to the manager on duty - "Martin". Nice looking chap. Listened sympathetically to our list of woes and said we were simply unfortunate because we were staying in the "old" part of the hotel. I asked him how this was relevant - why had they never bothered to clean the "old" part of the hotel or maintain the amenities? He smiled again in a tolerant fashion as if we had someone missed the point. Apparently he felt his explanation sufficed.

When we returned he (after prodding) said he'd give us free internet for the night. Actually we didn't need internet, but heck, that was better than nothing. (Btw, the internet charges are outrageously high).

The phones were fixed. Called and asked for a couple bottles of water to be be brought up. Long wait, no water. Called again. After another long wait there was a knock at the door. A slovenly looking fellow that I would hate to meet in a dark alley literally tossed the bottles at me and quickly scurried back down the corridor like a spider. I locked the door.

Hard to sleep that night as the bed was lumpy and the sheets smelled vaguely cadaver-like. I didn't want to even speculate at this point.

That night I dreamt I was marooned in Mogadishu, Somalia. One doesn't need to be Freud to analyze that one.

Woke up the next morning to stinking sheets and a view of KL through the most amazingly filthy window.

Got a phone call from local friends (we could now receive local calls!). It seems our friends had left us a message at the hotel - but it never got forwarded to us. Tip: don't trust any messages to hotel staff.

Went out to KL that morning and returned after 12 - only to discover we were locked out of our rooms. Our request for a late checkin had been lost.

At checkout we discovered that our "free" internet had in fact been charged to us. There was no record of Martin's offer of the previous night. (Martin was still there but ran away whenever we tried to flag him).

Other things went wrong as well, but by now I'm sure you get the gist of it. A truly appalling experience. Please take my advice and never go anywhere near this hotel.

Hilton - you should be ashamed to even have your name on this building.

Room overlooked the freeway and smelled of smoke, the decor was so dark it looked black.

Food was pretty good though and the conference facilties were what we need most.

Wouldn't stay there for personal use but of for work needs.

Hilton PJ is one of the older Hiltons but it still has style. They are going through a renovation process and I can't wait to see the result. The buffet breakfast is one of the best I've had anywhere and the staff are a delight - always friendly and helpful. Special congratulations for their Christmas display this year.