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The Club Saujana Resort: Guest Reviews

5.0 of 5
Jalan Lapangan Terbang SAAS, Shah Alam 40150, Malaysia
Hotel amenities
The Club Saujana Resort
Ranked #2 of 12 hotels in Shah Alam
4.5 of 5 stars 59 Reviews
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59 reviews from our community

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Traveller rating
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Date Rating
New Delhi, India
Contributor
18 reviews 18 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Very nice ambience..pleasantly surprising”
4 of 5 stars Reviewed 22 February 2012

stayed here for 2 nights in feb..really i had never heard of it before ..but its was a very pleasant experience. The hotel was a surprise really with its quality..surroundings are amazing..what a change from the KL hotels...so relaxing...nice pond within the hotel compound..if you are with your better half then evening would be a joy to spend here..and they even have play area for kids..
the food quality is also very good..its just so calm and quite that you feel at peace..i am staying there next time for sure..until all my work beckons to KL (which a far ..about 45 minutes by car).

They have a new section where they have executive rooms which are much much better than rooms in their older section. so yes they need to renovate other sections too..but even the older rooms are quite comfortable..they are usually booked more or less so you might not get the room of choice always...they do try to accommodate..

all in all a very satisfying stay..definitely on for the next time..worth the money that you spent which is actually quite reasonable.

Room Tip: try the new section first..its newly renovated..
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask amitjain1512 about The Club Saujana Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Haven in a bustling city”
4 of 5 stars Reviewed 10 February 2012

I have traveled to Kuala Lumpur very often on business and stayed at some hotels in the Shah Alam area. It was always a challenge, service was normally not very good, rooms pricey but not up to standard.

So I was very pleasantly surprised when we stayed at The Club (this was the first time we were trying it). It is a haven in the hustle and bustle of Shah Alam: lovely location, big rooms that are clean and in good shape, complimentary amenities that are a special touch, very friendly and competent staff to name a few!

Coming back to the hotel after a long day filled with back-to-back meetings was a treat!!!

I must admit that I never looked forward to coming to KL on business before, because of the negative experiences I had had in the other hotels. But after this stay, I must admit that I have changed my mind :)
I will definitely choose The Club when I am in KL next: on business or pleasure. Thank you for making my stay such a memorable one!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jetsetrose about The Club Saujana Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Phanekham, General Manager at The Club Saujana Resort, responded to this review
25 February 2012
Dear Jetsetrose,

Warmest greetings from The Club Saujana Resort Kuala Lumpur

Thank you for staying with us and we are delighted to hear that your stay was an enjoyable and memorable one, as one would expect when staying at The Club Saujana Resort, a member of The Leading Hotels of the World, being the finest among the crowd. We are honored that your perception of hotels at Kuala Lumpur changed after your stay with us and feedback like yours will further motivate my associates to strive and serve our guests better.

My team and I look forward to welcoming you back to The Club Saujana Resort, whenever your travels brings you to Kuala Lumpur.

Safe Travel and Stay Well,

Pat Phanekham
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Senior Contributor
40 reviews 40 reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“Cozy rooms, excellent service!”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

What a warm and cozy resort to find in the busy townships of Shah Alam and Subang. Being here, you feel like you have travelled far for a relaxing holiday!

The room was clean and very comfortable; and the in-room coffee machine and complimentary mini bar (chocolates, biscuits, nuts, loose tea leaves) were a big plus.

What made our stay excellent was the wonderful service in the hotel. From the reception staff to the restaurant crew, their warmth, friendliness and genuine effort in wanting to make our stay pleasant set it apart from other five-star establishments.

The food at their restaurant was also very good, albeit pricey. We thoroughly enjoyed breakfast, which featured a small but a very good selection of fresh and quality items to go with the freshly cooked mains (eggs, deli-meats, pancakes, etc) that we can order.

Would be going back! Highly recommended for short getaways.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask FoodEnthused about The Club Saujana Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Phanekham, General Manager at The Club Saujana Resort, responded to this review
13 January 2012
Dear FoodEnthused,

Warmest greetings from The Club Saujana Resort Kuala Lumpur

Thank you for staying with us and we are delighted to hear that your stay was an enjoyable and memorable one, as one would expect when staying at The Club Saujana Resort, being the finest among the crowd. Feedback like yours will further motivate my associates to strive and serve our guests better.

My team and I look forward to welcoming you back to Club Saujana Resort, whenever your travels bring you back to Kuala Lumpur.

Safe Travels and Stay Well,

Pat Phanekham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morganton, North Carolina
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“OUTSTANDING QUALITY!”
5 of 5 stars Reviewed 20 December 2011
1
person found this review helpful

Last week I stayed at your hotel resort, from Monday, December 12 through Friday, December 16.
I travel for business in the USA, Canada and Europe, but this was my first visit to the eastern part of the world.
As I told some of your staff upon checkout, I have NEVER felt more welcome at any hotel!
The warmth and friendliness of the staff, in addition to the service was almost overwhelming.
Needless to say, the facility is also outstanding.

  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask wny4ever about The Club Saujana Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Well Fed and Pampered - that's how I felt when I left”
5 of 5 stars Reviewed 29 November 2011
4
people found this review helpful

So, the wife and I have just come back from four excellent days at Kuala Lumpur's 'Luxury Urban Retreat' having been thoroughly pampered and fed. As you may have seen in my other Trip Advisor reviews, when we go away we really are looking for the best of the best and as far as a Luxury City Resort goes, the Club at Saujana Resort has got to be up there with the best anywhere.

So why did we choose the Club at Saujana Resort? We did the usual and browsed the internet and found a well known Luxury Publication, with Nast in the name stating that this place was one of the best hotels of its type, that's a lot of praise to live up to and for me a bit of a personal challenge to see if this was true.

From the time we arrived to the time we left, the resort didn't fail to impress. It's always nice to go somewhere that treats you a bit special and goes the extra mile to anticipate what you want. I noticed someone had previously commented that the staff were, let's say too enthusiastic to the point of annoyance?! Come on - when you spend good money going to a luxury resort you want to be pampered, you want to be fawned upon, you want the 'all hail me' - well I do!

The accomodation was impressive, we took a Superior Suite which offered us all that we would want, big LCD TV's. luxury bathroom, big living/dining rooom, cakes, sweets and 'nick nacks' and a huge comfortable bed. Only slight annoyance were the dressing gowns, they were either made for marathon runners or we had one ladies gown and another ladies gown!

Breakfast in the morning was wide ranging and of a high quality, afternoon cocktails and canapes were a nice warm up to the main the event 'Dinner in the restaurants', all I can say about the food is wow.... Senja Restaurant was amazing and the Food at the Restaurant in the Club at Saujana was right up there with it.

I did also give the golf a try, being on my own I needed a playing partner so got the resort manager to play and all I can say is beautiful course coupled with my poor golfing ability and pre-prepared excuses equals a hot frustrating day! and since when did the highest score not win in a game?

In a nutshell, I really liked it here and can now see why it has the great reputation it does and judging by the reviews others have left, I'm not the only one. I will definately be going back again.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Corporateangel about The Club Saujana Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pat Phanekham, General Manager at The Club Saujana Resort, responded to this review
19 February 2012
Dear Jetsetrose,

Warmest greetings from The Club Saujana Resort Kuala Lumpur

Thank you for staying with us and we are delighted to hear that your stay was an enjoyable and memorable one, as one would expect when staying at The Club Saujana Resort, a member of The Leading Hotels of the World, being the finest among the crowd. We are honored that your perception of hotels at Kuala Lumpur changed after your stay with us and feedback like yours will further motivate my associates to strive and serve our guests better.

My team and I look forward to welcoming you back to The Club Saujana Resort, whenever your travels brings you to Kuala Lumpur.

Safe Travels and Stay Well,

Pat Phanekham
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Club Saujana Resort

Jalan Lapangan Terbang SAAS, Shah Alam 40150, Malaysia
Price range (per night):* S$147 - 294

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