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Ri-Yaz Heritage Resort and Spa: Guest Reviews

4.0 of 5
Pulau Duyong, Kuala Terengganu 21300, Malaysia
Hotel amenities
Ri-Yaz Heritage Resort  and  Spa
3.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    13
    22
    7
    4
    1
Date Rating
Johor Bahru, Malaysia
Contributor
13 reviews 13 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“quiet place to relax and to unwind”
4 of 5 stars Reviewed 20 January 2012

Room: Quite spacious. It might have been abused a little by the monsoon game participants but it is not really a run down property.
Service: Friendly staff will attend to all your needs.
Surrounding: Very quiet and away from the hassle and bustle of Kuala Terengganu downtown which is just 5 minutes away from Pulau Duyong (driving).
Food: I wish they'd prepare the Laksam as one of the choices of food in the ala carte menu or the buffet breakfast. As a tourist, it was quite hard to go around to find good Laksam when you did not know the city. Other than that, they offered quite a good choice of food. Don't miss the Nasi Goreng Mek *something*! I could I forgot the name of the dish that enjoyed most at Ri-Yaz! :D
Spa: Still not available. We were quite confused with the inconsistent prices given by different front desk staffs for the same 1-hour full body massage session. But we surely did enjoy the massage sessions arranged though. :)

We will be back, if we are anywhere around Kuala Terengganu. Thanks, Ri-Yaz!

Room Tip: Get the rooms facing the Terengganu River for privacy or the rooms facing the pool if you like to se...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask HAH71 about Ri-Yaz Heritage Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“An attraction for Kuala Terengganu”
4 of 5 stars Reviewed 29 November 2011
2
people found this review helpful

I was at Ri-Yaz 2 weekends ago and I must say the brochure told the truth. Ri-Yaz is a real positive point for Kuala Terengganu (KT). Effectively 5 km away from Pasar Payang (the hub of what a tourist would jump at, for KT), it brings the edge to what a holiday in KT could be.

A beautifully made out wooden resort atop Pulau Duyong, with its main building facing KT town, I would not tell you how cheap I got the rooms for. It is like daily light robbery, with me as robber!

I stayed at 904, directly facing the swimming pool. What I dislike about the swimming pool is the dark blue colour. It does not work for fear of depths. But it is great for hiding dirty pools. No, Ri-Yaz pool was not dirty.

We could jump in the pool as early as 7.45 am! gr8 isn't it? and the Pool chaps were ready for us by 8.

It is a 5 star facility, and if you are not picky, you would love this place.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask M3d1 about Ri-Yaz Heritage Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pulau Tioman, Malaysia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Very nice place”
4 of 5 stars Reviewed 26 October 2011

This is a very nice place to relax and unwind. You wake up early in the morning looking at the sunrise and swift flying quietly and soon greated with soothing music which calms your mind. Good place to stay i can just relax on the balcony or soak in the pool for hours.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask 829Travelman about Ri-Yaz Heritage Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malaysia
Senior Contributor
25 reviews 25 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Nice place but boring”
4 of 5 stars Reviewed 19 September 2011

The hotel layout is well designed, with the chalets and other buildings surrounded by trees. But no birds or butterflies. Very curious, as it's just next to the river.

Staff are friendly and polite. I asked for a 2nd key to the room, but the receptionist apologised and said that the hotel was fully taken up for that day and they didn't have extra keys. But there's hardly enough people to make it a full house. Wonder where all the other guests when.

Swimming pool is rather small, and nothing at all like what is shown in the photos. Amenities supplied are - soap, shampoo, conditioner, disposable bag, shower cap and razor. No toothbrush or toothpaste. The bathroom had a HUGE bathtub, but just could not be filled with water. I suspect the water stopper was designed not to allow you to fill the bathtub. The shower area was fine with high pressure water.

We asked for an extra bed, and got only a mattress. A bit strange for a 5-star hotel.

This hotel is where the Monsoon Cup is hosted. Perhaps it would be more exciting during the race season, but during the time we were there, it was really boring.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask omsakti about Ri-Yaz Heritage Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
22 helpful votes 22 helpful votes
“Tremendous potential if run properly”
4 of 5 stars Reviewed 17 September 2011 via mobile
2
people found this review helpful

Probably the best value you will get in KT. I had my share of bad service while staying there for 2 nites. We had a family reunion renting 3 chalets and 1 suite which
we used for family gathering. I only can hope they improve the service, maintain the place well and be profitable. It will be a shame to loose another great resort in malaysia due to the management. I would suggest would be guest to hire a car because it will cost rm10/person to town or rm20 per one way cab versus about rm80 per day car rental. KT and surrounding is easy and interesting to explore.

  • Stayed September 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ShaifulKL about Ri-Yaz Heritage Resort and Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Ri-Yaz Heritage Resort and Spa

Pulau Duyong, Kuala Terengganu 21300, Malaysia
Price range (per night):* S$167 - 233

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Ri-Yaz Heritage Resort  and  Spa
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