I stayed for three consecutive nights, and I am quite satisfied with the overall quality of this hotel. The best part about it is of course, the bed. Most fluffy comforter/blanket I have ever felt in a hotel, with nice soft beds and pillow. I have the most comfortable sleep I ever had in a hotel. The staffs are friendly and there is a large parking space with security behind the hotel - entrance to the carpark is next to Mingstar Hotel which is at the end of the building.
Because of my unfixed schedule I had to check-out and check-in everyday, so I had the chance to try both Standard and Superior room (King size bed). Both room are basically the same, almost the same size, same type of fluffy comforter and bed, closet, both has all the extras - hot iron with the ironing board, hot water electric kettle, tea and coffee packs with two bottled water, praying mats, same desks and chair, same bed, satellite channel. The only differences are there's a better and bigger LCD TV and a window at the superior room (32" LCD at Superior and 21" Cheap LCD at standard room).
The bathroom is very nice, water pressure is strong, with centralized hot water system, and a nicely designed shower room.
There is free wifi, but it is slow and probably the only downside to this hotel.
Breakfast is included in the package but it is served at the Mingstar hotel restaurant. There is not much selection but the food are pretty good and quite tasty.
There are a few restaurants around the hotel, the best would be Uncle Chua Signature restaurant downstairs, just next door that serves cheap but very good quality food. There's also Secret Recipe and a few food stalls. Remember to avoid the food stall right across from the road in front of the hotel, we made a mistake by going there the first night... too expensive for food of that quality and service. There's also a 7-11 just across the road and a grocery store next to Uncle Chua.
I haven't had the chance to try the spa on the third floor - it did not operate at night, too bad since it was the only time we were back at the hotel, in need of relaxation after a whole day of working. My colleague did try the full body massage and they say it was pretty good.
I would definitely choose this hotel again if I ever went back to Kuala Terengganu.
