The staffs in Redang Reef Resort were very helpful throughout our stay! We check out in the noon and return to Kuala Terengganu in the afternoon and we have a return bus schedule in the night time, the office in KT let us put our luggage and have a place for us to take shower & rest and make sure to send us to the bus station in the evening~!
The resort was clean and comfy ~!
One minus point was we actually requested vegetarian meal, but the staff just ignore our request! the foods serve in the resort were very simple, one meat, one veggie, and one fried stuff...
We can only eat veggie with rice during our stay.... that is a little bit pathetic~!
I hope the resort can be more considerate, since not everyone is meat eater~!
One of the snorkeling staff was very inconsiderate, he was smoking while swim in the sea and throw the cigarette butt in the sea....I think he should do his part to keep the sea clean.
Like this resort, besides the food~! Good for budget traveler~! Best time to travel to this island is June ~August~!

HI, me and my husband planned for a vacation after 4 years of marriage end up to be a worthless vacation.We stayed in Redand Reef resort as we planned this vacation at last minute and we could only afford to book the room in RRS last minute during peek season.
Frankly speaking the only thing we enjoyed staying there was for the food and me and my husband even thanked the cook for providing such delicous food! But unfortunately the room condition were so poor. We were very disappointed to see the condition of the room was so dusty, sandy and the bed and pillows smelled musky.And they don’t do house keeping everyday.I end up sweeping my own room :( To add oil in the fire, the toilet was not functioning at all. I had to call the room attendant to fix it on the second day, finally he managed to.
Just to let you know, if you’re looking into a friendly environment and a smile on the staffs face, RRS is just not the place. A very poor hospitality and they don’t greed people. If you’re planning for a trip to Redang I would recommend Laguna Resort or Berjaya Resort if you can afford. Most of the time though our stay was in RRS we were hanging around in Laguna.

Let's start with the plus points, air conditioned room and hot water. They have pickup service which costs RM10 one way so that's a convenience for us. And they accept credit cards. Which is a plus point for travellers who don't fancy the idea of taking a lot of cash. We arrived on thursday so that evening the beach party held near the resort was also something great to check out. The driver who picked us at the airport (senior-citizen Chinese man I really can't recall his name) jetty was really nice and friendly.

Now on to the things that I think the resort needs to work on. Food was bad. No variety, meal was regimented like a camp. And worse, we had to carry our plates to the basin and clear our table after eating. I mean, what's up with that? A prison camp? At the rate that my friends and I were paying, we could've gotten better food and services at other resorts (and trust me we've went to a lotta other islands in Terengganu which have better services). Meals are scheduled so if you miss it, you're gonna have to seek it elsewhere. But there are other places you can walk to, I mean to find food.

Manager was not really friendly, and I think he needs to work on his PR skills. The beach in front of the resort is also the way in for the boat, so imagine the shock when the boatman was rudely yelling at everyone to clear the way for the boat. Again, like I said, PR skills, very poor. People don't spend money to get yelled at..worse still I was on that boat and I was mortified!

There's another beach at the back of the resort but its'a bit rocky so you gotta pass through the rocks first to get a comfortable snorkelling zone. They didn't sweep that rear beach (it was around 8am when I went to this beach) and there were cans strewn around..kinda gross.

Convenience store is allright. Nothing fancy but has the things you normally need.

Scuba diving and snorkelling was great but then again it's the accommodation that's the concern here.

In all, it was just a place where we put our bags and sleep. Of course you're not expected to be in your room when you come here, but with the money paid, I would suggest you seek other accommodation. There's nothing memorable in this resort that can make us stay here again.

Cleanliness of the area was pretty good, they have a separate dining area for dinner time - no wet clothes or footwear are allowed so that guests will stay dry and clean. Room was very very basic and sparse: hot water, air conditioner, 1 queen and 1 single, 1 bedside drawer, 1 table and chair. Toilet space is large and has a strong powered hose to easily wash the sand away on the floor, very useful. So amenities wise, it is clean but not for fussy hotel pickers, due to the sparseness and lack of decor. But it is perfect for the easygoing budget traveller. Facilities are pretty sparsed but they do have a pretty well stocked provision shop.

Service was good, one time we woke up too late for dinner after what was supposed to be a quick nap. The waiter went into the kitchen and came back out with two plates mountain high with heated leftovers which we were pretty grateful for. There doesn't seem to be any unfriendly staff! At least, we didn't encounter any. Food was hearty, warm and yummy, fresh fruits are served daily along with free flow of water/juice. The supposed 'barbeque' mentioned by the brochures and itinerary never happened for us, and when we casually asked our guide he looked away and went, "Ya, ya, tonight bbq." So don't keep your hopes up for that one! Though we didn't mind that much as the normal food fare was good enough for us already.

However the biggest draw that we really enjoyed about Redang Reef Resort was the atmosphere and especially the location.

Aside from the twice daily snorkelling trips out (we saw some spectacular fish and the marine park's friendly local eel but don't expect sting rays or giant turtles!), due to the resort's location, they also had a quiet hidden reef at the back of the resort. Not many guests will snorkel there but it is definitely worth an hour or so of leisurely exploration. We saw the usual parrotfish and sea cucumbers, along with colourful coral, clownfish, sea slugs, and lots of other little delightful creatures. There is no charge for this and you can go as long as you wish at any time of the day (high tide is recommended - in low tide the slippery moss rocks expose themselves and it is easy to slip or cut your foot). This reef is fronted by a quiet 'kampong' like area with pavillions, hammocks, deck chairs and easy swaying palms. Perfect for an afternoon snooze or a stargazing session at night, the breezy area quickly became our favourite relaxing spot. The main beach that the resort is on is not as crowded/noisy as the one further up north, which houses the more expensive resorts = large tour groups and families.

Thus the best parts about our experience at Redang Reef Resort :
1) The private reef
2) Our little kampong right outside our bedroom door
3) The clean, gorgeous and quieter main beach it was located on

You can view videos of our stay here, mostly showing the resort grounds and the beach:
http://www.youtube.com/watch?v=yw4eQ_A4sAU
http://www.youtube.com/watch?v=yqZsBlgo-Ag
http://www.youtube.com/watch?v=NonhYiq4zAA

Those looking for facilities such as wireless internet, international phone service, and entertainment centres should look to other hotels! Definitely recommended for those who are budget, easygoing with amenities, okay with low maintenance chilling out, and planning to spend more time outside the room than inside.