I booked this hotel after a bad experience with The Landmark Canton in Guangzhou. I wanted to treat myself this time. I believe I got what I was looking for. I stayed here during Chinese New Year for three days.
The Executive rooms on 35th floor are huge, lots of space with very nice bathrooms. The views on the stadium side of the hotel are by far the best, simply stunning. I loved the WIFI speed. Good noize proof rooms. Executive lounge was a warm welcome with great benefits (the reception lady with short hair was the only one who truely provided personal service, sorry forgot her name). Also I can recommend the Buffet restaurant for a good lunch, nice extensive selection, good quality. I liked the fact that there were two pools, one inside and one outside, as the winters can be cold here in Guangzhou. Everybody spoke great English who I encountered, which was pleasant. The location was good. Shopping and nightlife around the corner. For the more extensive shopping or nightlife a short taxi drive is no effort.
The only dissapointment for me was that I could not control the room temprature. A problem I've had in more Guangzhou hotels, but did not expect this from a 5* hotel property. It's almost childishly stupid. Hotels here control all the room tempratures centrally to manage the heating or cooling. The hotel was professional enough to provide me a portable airconditioning system only seconds after I complained. Also I did not experience any turn-down service during my stay, a bit strange.
I would recommend this hotel for sure to anybody. I would stay here again also if I ever return to Guangzhou, or I might try their Sheraton just because I'm curious.
Room Tip: Stadium view room floor 33 or higher.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC