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Hotel Okura Sapporo: Guest Reviews

3.5 of 5
Nishi5-Chome Minami1-Joku, Chuo-ku, Sapporo, Hokkaido 060-0061, Japan
Hotel amenities
Hotel Okura Sapporo
Ranked #27 of 144 hotels in Sapporo
4.0 of 5 stars 83 Reviews
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83 reviews from our community

    Trip type
Traveller rating
    25
    45
    12
    1
    0
Date Rating
Hong Kong
Contributor
16 reviews 16 reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
“Big hotel room”
4 of 5 stars Reviewed 9 July 2011

We stayed at this hotel with our 5 month old baby and even with the crib inside, the bedroom was still very big, modern and spacious. The lobby and buffet area decoration was a bit outdated but still clean and kept in good condition.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask miffymiffy about Hotel Okura Sapporo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneva, Switzerland
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Fantastic service and good location for exploring Sapporo”
5 of 5 stars Reviewed 3 December 2010

Good location for exploring Sapporo, nice clean room with very attentive staff, really nice Chinese restaurant within the hotel.
(we stayed here with our 2 year old and she was well received.)
internet available in the room but not wifi !

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask WW7777 about Hotel Okura Sapporo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
14 helpful votes 14 helpful votes
“If you're a first timer in Sapporo & want a peaceful hotel w/ good service...”
5 of 5 stars Reviewed 12 April 2010

PROS: Attentive good friendly professional service.
In an ideal location - near shopping, restaurants, karaoke, convenience stores, and everything you'd want. Near the Sapporo landmarks...we loved where we were located!
A bit pricey, but yummy breakfast buffet. Japanese and Western style.
Clean!
Steps from bus stop.
Beautiful view of the city & the mountains.
Very quiet & peaceful.

CONS: Room size was average - not small, not very big.
We'd definitely stay here again!!

BOTTOM LINE: Hotel Okura is an elite hotel chain throughout Japan which is why we picked it. It lived up to its name. It was our first time in Sapporo, and this was the perfect hotel to be for first timers since it is steps away from it all.

  • Stayed December 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask slee0624 about Hotel Okura Sapporo
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Hong Kong
1 review
“No Regrets Staying at the Okura Sapporo”
4 of 5 stars Reviewed 30 November 2009

A number of hotels were offered as part of a Cathay Pacific holiday package. After reading all the hotel reviews, I settled on Hotel Okura. My mom and I have no regrets staying here and would highly recommend this hotel to anybody looking to spend a few days in Sapporo.

The service is impeccable, and the stuff were fluent in English so no issues with communication at all. The buffet and Japanese breakfasts were really good compared to other hotels we stayed at and the room was a very comfortable size. The hotel is about 5 min walk from the Odori subway and 15 min from the sapporo JR station.

We stayed at the hotel for 3 nights, spent 2 nights away, then came back to stay 1 more night there. We left the main bulk of our luggage at the hotel for the 2 days we were gone. Upon checking in for our last night, we got up to our room to find our luggages already settled in the room. Also, every morning there was a copy of English newspapers available for us (without special request).

I truly appreciate the service from the hotel staff, their helpful and very friendly personas made a difference to our short stay in Hokkaido

  • Stayed November 2009
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scubapps about Hotel Okura Sapporo
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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
42 helpful votes 42 helpful votes
“Convenient and Pleasant”
4 of 5 stars Reviewed 9 January 2009

We stayed at the Hotel Okura Sapporo for 3 nights over the new year period. The hotel has a nostaligic 70's feel to it however the lobby, restuarant and room interiors are all very modern and very well maintained.

The rooms are quite large by Japanese standards and well appointed. The room appeared to have been renovated in the past couple of years and looked quite fresh.

One nice touch was the bottle of wine which was placed in the room on NYE with a welcome letter for the new year.

The concierge staff were courteous and very helpful giving useful directions on places to see and how to get to them.

I would not hesitate to stay at this hotel again.

  • Liked — Location
  • Disliked — Nothing
  • Stayed December 2008, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Additional Information about Hotel Okura Sapporo

Nishi5-Chome Minami1-Joku, Chuo-ku, Sapporo, Hokkaido 060-0061, Japan
Price range (per night):* S$138 - 320

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