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New Miyako Hotel: Guest Reviews

3.5 of 5
17 Nishi Kujoin-machi, Minami-ku, Kyoto, Kyoto Prefecture 601-8412, Japan
Hotel amenities
New Miyako Hotel
Ranked #32 of 135 hotels in Kyoto
4.0 of 5 stars 316 Reviews
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316 reviews from our community

Traveller rating
    62
    164
    71
    13
    6
See reviews for
Families
68
 
Couples
83
 
Solo
45
 
Business
45
 
What travellers say
  • Train station(9)
  • Very nice(6)
  • Great location(3)
  • Many restaurants(3)
Date Rating
Machida, Japan
Senior Contributor
41 reviews 41 reviews
Reviews in 32 cities Reviews in 32 cities
49 helpful votes 49 helpful votes
“A good hotel stay for one night.”
4 of 5 stars Reviewed 10 February 2012

I found a great package deal on website, and decided to stay at this hotel on my recent business trip to Kyoto. As many of the reviewers have stated, the location is perfect for both business and pleasure. It is right across the street from Kyoto Station's Hachijo Exit (South) and thus is particularly convenient for those eho take Shinkansen from Tokyo and/or Kintetsu for Nara. The hotel is considered a superior hotel, including a number of fine restaurants. They all look good (though I used only one of them) but rather pricy.

Because I got nearly 50% discount from the regular rate, I should not complain it. However, the room was not impressive. My room was on 8th floor (called Prime rooms) with a queen sized bed. While it was a bit wider than what are called 'business hotels' in Japan, it was rather small for a hotel of this class. The bathroom was nothing different from what you can find in business hotels. There was a free LAN in each room which was nice. However, it was difficult to find out how to connect it. The brochure (in Japanese and English) on Internet connection in the room was outdated (it talks about how to set up computers with Windows 98!!!!!! and XP) and thus should either be removed or replaced by new one. The staff is polite and efficient. If I get the same steep discount, I would come back again, but I have to think twice if I pay a regular rate and/or need to stay for more than one night.

Room Tip: Rooms on Garden side are quiet.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
“What's up with the plastic bedspread???”
2 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

The hotel was part of a pkg - shinkansen/hotel, which was a good deal, but the hotel is less than desirable. Can't understand the layout of the bathroom. The toilet AND free standing sink are directly in front of the mirror, so there is no where to stand to apply your makeup. I personally need to be closer than several feet so it's hard to lean over the sink or try to put your body sideways between the commode and sink. The bed is super hard and the bedspread is literally something out of the 60's where the fabric is plastic, so it makes all kinds of noises and is not warm at all. The only plus side as everyone has mentioned is its location across from the train station.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Top Contributor
135 reviews 135 reviews
Reviews in 45 cities Reviews in 45 cities
94 helpful votes 94 helpful votes
“Location, Location, Location”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Booked on Hotels.com and got a very good rate for this hotel. Considering how expensive Japan is, this was quite the bargain.

Pluses: across from the train station, so it is very centrally located. It is also next to one of the Aeon Malls which is FULL of restaurants on the 4th Fl.

The room is very large by Japanese standards.

The concierge spoke good English and was extremely helpful

Check in is at 2pm but we said we had just come on an overnight from overseas so they our request quickly and were soon in our room.

Free internet (cabled) in room.


Cons:

Walking from the train station (the Kansai Airport Express) is a little bit far if you have a LOT of luggage. You have numerous ups and downs and it's a bit of a labyrinth to get to the West Exit which is near the hotel. If you arrived by shinkansen, it would be MUCH easier.

The breakfast is extremely expensive.

If you are sensitive to noise... depending on your room you can hear the comings and goings of the trains.

The bathroom is SMALL.


In balance... this is an excellent hotel of good value in Kyoto.

Room Tip: Ask for a room not facing the station.
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Cairns, Australia
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“A good base to see Kyoto”
3 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

This hotel was ideal for our group of 3 generations ranging in age from 19 to 84. We had 3 adjoining rooms on the 10th floor of the west wing with views over the railway station entry and the western mountains. Noise was not an issue.
I agree with other recent reviewers in that the basic amenities are done well, the hotel is extremely handy to the railway station and its wonderful cheap restaurants and shops of all types. Eating in was beyond out budget as the hotel restaurants were quite expensive. I would recommend to go out and buy breakfast from the station bakeries, the best being the Suzuya bakery on the ground floor near the central walkway or get more traditional fare from Harves. Dinner at Katsukura at The Cube was excellently priced and we were fed efficiently. It is a bit further from the hotel but I preferred meals there over those directly accross the pedestrian walk from the hotel. My Mum aged 84 was able to manage the station complex quite well with her "walker" and I am more aware of resources for people in wheelchairs or needing other mobility aides..

Room Tip: Lifts are efficient so request a room on the higher floors.
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  • Stayed December 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Essex, England
Senior Contributor
35 reviews 35 reviews
Reviews in 28 cities Reviews in 28 cities
33 helpful votes 33 helpful votes
“Ideal location, large room for Japan”
4 of 5 stars Reviewed 2 January 2012
1
person found this review helpful

This hotel is situated right opposite the Kyoto railway station-a perfect location. It is a little outside the main area for visiting temples and so on, but taxis were surprisingly inexpensive and the bus was very reasonable. We took a bus into the tourist areas of Kyoto and it was easy to find the bus stop on the opposite side of the railway station-just walk through. Incidentally, there are lots of cheap places to eat breakfast inside the station (which is clean and well-kept) such as Mr. Donut where we ate each morning. The hotel food is overpriced. The hotel room was very large by Japanese standards. It was clean and well maintained, with comfortable beds, a pleasant bathroom and staff on hand to help with any requests. The only minor irritation was that this is clearly a hotel which caters to large tour groups so the reception area was very crowded at check in and out times. There are lots of department stores within walking distance and also the Toji temple-if you're in Kyoto on the 21st of the month, don't miss the temple sale that takes place here. It's a huge flea market with stalls selling everything from old kimonos to Tesco recycling bags(!) and the food stalls are amazing. Try the octopus balls or okonomyaki stands-amazingly cheap and delicious too.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about New Miyako Hotel

  • New Miyako Kyoto
  • Hotel New Miyako
  • New Miyako Hotel Kyoto
Address: 17 Nishi Kujoin-machi, Minami-ku, Kyoto, Kyoto Prefecture 601-8412, Japan
Price range (per night):* S$165 - 369

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