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Hearton Hotel Kyoto: Guest Reviews

3.0 of 5
405 Funayacho, Nakagyo-ku | Higashi no Toin Dori Oike Agaru, Kyoto, Kyoto Prefecture 604-0836, Japan
Hotel amenities
Hearton Hotel Kyoto
Ranked #28 of 135 hotels in Kyoto
4.0 of 5 stars 309 Reviews
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309 reviews from our community

Traveller rating
    65
    165
    62
    13
    4
See reviews for
Families
32
 
Couples
101
 
Solo
19
 
Business
25
 
What travellers say
  • Free internet(10)
  • Very good(10)
  • Convenience store(8)
  • Subways stations(7)
  • Nijo castle(6)
Date Rating
Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
“Conveniently located!”
4 of 5 stars Reviewed 1 December 2011
3
people found this review helpful

My partner and I stayed at this hotel for 4 nights. We stayed in a double room. i guess the trick with booking this hotel, is manage your expectations. i warned my partner that we would be staying in a little cave (compared to our 1bedroom apartment in Frasers, Osaka), and when we arrived in our room, with our luggage already placed in a corner (we had dropped off the luggage 2 hours before check-in), he was pleasantly surprised. Yes, it wasn’t spacious, but it was enough. we had 2 luggages and 2 carry-on bags, and even then, we had enough space to move around. We liked the Dining Guide they provide in the desk draw, we actually dined in a recommended restaurant, and thoroughly enjoyed it. The bed was not very comfy. A bit too hard for my liking. Breakfast was ok. Not great, but for a lazy stress free option for breakfast, having the buffet breakfast was ok.

The location is amazing, right outside Exit 1 of Karasuma Oike subway. Right next to 7-eleven for your mini fridge supplies and snacks. Next to 7-eleven is a sweet/dessert store Jouvencelle, which stocks many green tea sweets and other Japanese flavoured sweets, which i highly recommend to buy as gifts or just enjoy yourself. Down the alley of this block, is a Japanese charcoal restaurant, which has an English menu, and lovely traditional sunken dining tables. My partner and i dined here twice, the lunch set and dinner sets are very foreigner friendly, and they are very abundant on their quantity of food. I recommend taking the subway to Nijo, and going to the shopping centre outside JR Nijo station, which houses the Toho Cinemas, as this complex has an amazing variety of restaurants. They have a cafe which provides very nice breakfast options, next to this cafe is KFC, an amazing Italian restaurant with English menu, chinese and Japanese restaurants. On the other side of JR Nijo are more restaurants. I HIGHLY recommend trying the MOH’s burgers, they are like, mini-burgers, and they taste amazing!

My partner became lazy during our stay in Kyoto, and wanted to use the taxi to travel almost everywhere. This was easy, as taxis are EVERYWHERE! At busy shopping or tourist areas, they seem to line up and wait for you! Whenever we had a long day or night, hailing a taxi was very easy! Taking the taxi to Hanamakoji-dori, Ginkakuji, the Handicraft Centre, some random restaurant near Nijo Castle (Ikkou, a BEEF-only bbq restaurant, highly recommend it, found in the Dining Guide), was very easy from the Hotel, costing about usually about Y700 – Y1200 (about $8-$15). I recommend carrying the address of the hotel, because not all taxi drivers know this hotel, alternatively, just tell them the name of the subway, and do a short walk. Also, i recommend calling the front desk from your room telephone and booking a taxi, the receptionist will do it for you, and when the taxi arrives, they call you, or instead, you can go down and wait yourself at the hotel entrance (my partner enjoyed this as he could have his morning smoke before entering the taxi lol). On this note, i noticed the below reviewer’s comment on the car/pedestrian situation, i guess it is expected, since Japanese pedestrians and vehicles share the road. You just have got to get use to this. My partner and I didnt have any problems with this, as we both come from asian backgrounds, and our countries have this sort of traffic.

I do recommend this hotel for the subway. Karasuma Oike has 2 lines, one that travels north/south to the main Kyoto station and the other east/west, to Gion and Nijo. With the other hotels, you would most definitely have to change train stations to get to where you want.

I also do recommend this hotel, if you are the type of traveller who doesn’t require much space, or don’t spend that much time in the hotel. We didn’t really require any more space. My partner and i would travel back to our room for an afternoon nap, and, even though most reviews complained about the size of the bed, it was sufficient for us.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jum253 about Hearton Hotel Kyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
2 reviews
“Small rooms but good location”
5 of 5 stars Reviewed 27 November 2011

Good location and helpful staff. It is on a side street so sound is well buffered. My major complaint was that the double room was barely large enough for two people. It was crampt and incomvenient. I found other hotels who offerred larger rooms for the same price.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LewBowers about Hearton Hotel Kyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
“Clean, comfy, attentive staff-just don't eat there.”
4 of 5 stars Reviewed 26 November 2011

Once you find the place, down a small side street, you will enjoy a fine experience from check-in to check-out. The Hearton is located in a convenient area of Kyoto, near the subway, shopping, and great food. I wasn't so happy about navigating the busy side street they are located on, there are no sidewalks, and each day we nearly got hit by cars. But if you don't want to walk, they will rent you a bicycle to help you get around!

The staff were wonderfully attentive and knowledgeable, assisting us in finding different restaurants and shops. The rooms are quite small, but average size for Japanese hotel rooms. They use the limited space wisely. Internet works perfectly, both wifi and wired. The beds are very comfy, the bathrooms clean, the lighting warm and comfy, not that cold and harsh white fluorescent of many other Japanese hotels. The elevators are always there for you, fast and available. The only negative is the buffet breakfast. Sure not every hotel can be the Granvia, but the buffet was quite disappointing, with only average at best selection. Very little fresh fruit or anything fresh for that matter. While most hotels include the breakfast (or just add it on to your room when you book), the Hearton does not offer this option that I know of, so you just show up and pay for it each morning. I would strongly suggest against this and instead going to a local eatery for tastier food at the same or less price.

Overall, a wonderful stay, quiet rooms, good quality sleeps, and again, such helpful staff. I fully enjoyed my stay here.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask UpgradeMeNow about Hearton Hotel Kyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
28 helpful votes 28 helpful votes
“Great Location, Good Rooms”
3 of 5 stars Reviewed 23 November 2011

Rooms were on the small side but were kept clean and serviced well. They room fittings and furnishings were probably a little dated. Great location with relatively short walk to shopping areas and bus stops. You can buy a day pass for the buses at the front desk. Staff were friendly and helpful. The guest laundry was a welcome surprise. The fridge was slightly noisy. Close to station. The buffet was slightly disappointing for our expectations but was reasonably priced. There are a number of restaurants in one of the shopping arcades nearby.

Room Tip: Don't expect a great view. You must also take your bags to your room.
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  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 3 more reviews by Great_Explorer for Kyoto
Ask Great_Explorer about Hearton Hotel Kyoto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Small clean rooms, well located, staff struggles a lot with English, breakfast included, washing machines on most floors”
3 of 5 stars Reviewed 11 November 2011

I stayed hear after staying at the Monterey Hanzomon in Tokyo. In comparison this hotel did not feel that great!

- Definitely old and frayed with rooms smaller than our Tokyo hotel, smelt a bit musty too
- TV channel selection was ultra poor
- Front desk staff really bad at English , though they try!
- Washing machine/Dryer a huge help
- Breakfast really decent spread, a big plus - western+japanese.
- Location next to subway, so very convenient to connect to Kyoto Station
- It's not located near any of the major sights ( it's in modern Kyoto, sort of central Kyoto) so you will have to go to Kyoto Station and make your way from there.
- Can walk from Ponto-cho (eating/drinking atmospheric must-do area) in 15 - 20 mins

Strangely the bed lamp was a large clunky piece right on top, centre of the head of the bed - so we kept knocking our heads against it or warily getting in and out of bed. Most irritating.

If they did up the rooms a bit ( just a bit, I am not paying for the Four Seasons I know) - I would agree with the "Excellent" ratings and the 4 stars!!

If you go for the "with breakfast" option which I recommend make sure you are down at the buffet counter in time. They close at 10.00 am sgarp , sometimes even a bit earlier. They don't refund money for unused breakfast coupons. Though you could try to get a lunch or dinner from them to compensate!

  • Stayed November 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask misstravelot2011 about Hearton Hotel Kyoto
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Additional Information about Hearton Hotel Kyoto

  • Hearton Motel Kyoto
  • Kyoto Hearton Hotel
Address: 405 Funayacho, Nakagyo-ku | Higashi no Toin Dori Oike Agaru, Kyoto, Kyoto Prefecture 604-0836, Japan
Price range (per night):* S$114 - 228

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