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ANA Crowne Plaza Osaka: Guest Reviews

4.0 of 5
1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
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ANA Crowne Plaza Osaka
Ranked #16 of 255 hotels in Osaka
4.0 of 5 stars 295 Reviews
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295 reviews from our community

Traveller rating
    122
    129
    38
    4
    2
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Families
46
 
Couples
78
 
Solo
63
 
Business
84
 
What travellers say
  • Free internet(12)
  • Club lounge(7)
  • Good size(6)
  • Very nice(6)
  • Room service(6)
Date Rating
Piraeus, Greece
Senior Contributor
22 reviews 22 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“Very nice hotel!”
4 of 5 stars Reviewed 16 February 2012

Although we stayed for just one night when our flight back home was cancelled, we had a very good experience of that Japanese hotel.Our room was spacious with comfortable beds and a nice view of the city.Breakfast was really satisfied giving us the chance to choose between japanese and western tastes.Also, the hotel staff was very kind and helpful.A nice choice of hotel,indeed!

  • Stayed June 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Not Flexible”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

stayed there for 5 nights,, family of 6 @ 3 rooms ie 15 room nights. i would not go back to that hotel again! My unhappiness is with the front desk, on my last day I asked if i could do a 3pm late check out on one of the 3 rooms because my flight is not until late evening on the 25th January. The girl at the front desk reply "our check out time is 12pm however if u would like to check out at 3 pm, we need to charge you 30% of your room rate. I said in that case, can I check out at 4 pm? She said no. At 4 pm we will charge you 50% After giving them 15 room nights, they couldn't even give me a 3 hour extension and only on one of the rooms i am not happy. I am sure there are plenty of other hotels in Osaka who will appreciate our business

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Contributor
12 reviews 12 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Better than described”
5 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

We stayed in the ANA Crowne Plaza Hotel in Osaka for two nights, starting new years day. The room was extremely comfortable, with a very nice bathroom. The hotel services were also very good, especially the shuttle from the train. It's really not that far from the central train station, but after a day of walking and exploring, it was a welcome perk. The staff were all very polite and helpful. There were no problems communicating.

Room Tip: Try to get a special as the regular room rate is quite expensive. It was worth the money, but a dea...
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  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Noosa, Australia
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Lone woman traveller review-Australian”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

The ana crown plaza in osaka is in a very central positon for the atmosphere of real night life in Osaka. Little lanes full of cheap eateries, supermarket, liquor barn within easy minutes walking of the hotel. Hotel restaurants range from reasonable to higher prices offering choices. Minimal English is spoken in Japan ( taxi drivers, shopkeepers, restaurants very rarely speak English) so be very very prepared for that. Very scary! Hotel staff try very hard to speak English and are very helpful ensuring one can at least find their way. Concierge staff were excellent, patient and professional . I was given a card they wrote in Japanese for the taxi driver to take me where I needed to go and to return me to the hotel. Food and bev manager was awesome and ensured he spoke to me ( in English) when he was in the club lounge to ensure I was happy and being looked after. Rooms are basic and windows do not open. Enjoy the heated toilet seat and bidets! Bed was fantastic and comfortable. Breakfast was small basic buffet but great if you are asian ( more choices). Courtesy bus was great - every half hour to main Osaka station and shopping centres. Tip: 1) check out the wotif type sites for great deals. My deal included breakfast and club lounge and drinks.2) TV in Japanese Find CNN for at least some English speaking - I found it by accident after 4 days f utting up wiht Japanese channels. Lack of day tour buses leaving from the hotel . No brochures except 1 company- limited choices. Difficult for me to work out where to find a tour bus in the area - gave up and made my own way around within the hotel vicinity. I would stay again at this hotel but still getting over being in a country where English is rarely used and signs are mainly in Japanese- very disconcerting for a mature single female travelling alone.

Room Tip: all rooms appear to be the same - I had two different rooms during my stay
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  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kuala Lumpur
Top Contributor
57 reviews 57 reviews
Reviews in 44 cities Reviews in 44 cities
36 helpful votes 36 helpful votes
“Great Business Class Hotel”
4 of 5 stars Reviewed 8 December 2011

Stayed for 1 night arriving very late at Namba Station. 10 minutes by taxi from Namba station. Check-in was very quick as front office virtually handed me the key card once I arrived. Room was clean and modern and while not luxurious, is adequate.
My only complaint is the limited room service menu.
Will definitely stay again.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about ANA Crowne Plaza Osaka

  • Crowne Plaza Osaka
  • Osaka Crowne Plaza
Address: 1-3-1 Dojimahama , Kita-ku, Osaka, Osaka Prefecture 530-0004, Japan
Price range (per night):* S$187 - 396

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