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Casa Bocobo Hotel: Guest Reviews

3.0 of 5
1000 J. Bocobo Street | Ermita, Manila, Luzon 1000, Philippines
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Casa Bocobo Hotel
Ranked #10 of 96 hotels in Manila
4.0 of 5 stars 123 Reviews
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123 reviews from our community

    Trip type
Traveller rating
    34
    60
    24
    3
    2
Date Rating
Shanghai, China
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Clean & affordable”
4 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

My wife & I spent a few nights at Casa Bocobo Hotel. It's affordable and clean, and close to the historic Intramuros walled city if you care to take a walk around there. The free breakfast buffet is good.

We walked around the neighborhood on a couple of evenings. Not the nicest part of town though there is a Robinson's mall and a variety of restaurants very close by. We were beset by street urchins a few blocks from the hotel on one occasion.

A few negatives: the doors & walls were a bit thin, our wake-up calls came up to 20 minutes later than we asked for, and on one occasion we were unable to connect to the Internet. Nothing that kept us from having a good night's sleep.

In light traffic, a taxi ride to/from the airport takes 30-40 minutes and costs about 160 pesos. Note that Jorge Bocobo Street is one-way so the driver will have to turn in from Kalaw St.

Room Tip: "Petite" rooms are fine for couples unless you need something bigger or fancier for some r...
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask William B about Casa Bocobo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Very nice place at a great price”
4 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

I stayed here for 5 nights. The staff is very friendly, free breakfast was delicious and the rooms are very clean. Sometimes I would not get back to the hotel until late and I always saw the staff cleaning the halls. They go put of their way to help you. Walking distance is Robinson mall and many restaurants. I will stay here again in the future.

Room Tip: I stayed in a room on the back side. Very quiet.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dcheeks about Casa Bocobo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Extra Drice, Officer-in-Charge at Casa Bocobo Hotel, responded to this review
11 February 2012
Greetings from Casa Bocobo!


We thank you for the praises you have for us. Our family from Cafe Bocobo appreciates that you found breakfast "delicious".

We look forward on your next visit. Please contact us should you need assistance.


Yours truly,

Your Casa Bocobo Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, England
Senior Contributor
24 reviews 24 reviews
Reviews in 19 cities Reviews in 19 cities
49 helpful votes 49 helpful votes
“Decent, although some negatives”
4 of 5 stars Reviewed 29 January 2012
2
people found this review helpful

Stayed here for a long weekend in January. As was the norm, I studied TA thoroughly before making the booking and had a certain level of expectation before I arrived.
There are definitely alot of plusses, as well as a few minuses - perhaps signs of a 'fledgeling' hotel but although this hotel is fairly new, there were things that puzzled me as to their absence. No tooth-brushes/paste - I was glad I brought my own - comb, hairdryer or kettle. Safe was next to the lobby and not in the room which was okay.
The breakfast was okay - it does change but you may choose to have breakfast outside.
The staff are very friendly - from the guy outside the door who helps you hail the taxi, to the always-smiling Claine (sp?) at the front desk and other staff. After a night out, it was strange when there seemed to be 6-7+ staff in the corridor scrubbing / mopping / cleaning at 2-3am in the morning but obviously just a minor.

Cleanliness, rooms and service to a high standard. Overall a good choice and I would stay here again.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChipPan about Casa Bocobo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Extra Drice, Officer-in-Charge at Casa Bocobo Hotel, responded to this review
11 February 2012
Greetings from Casa Bocobo!


We thank you for writing us a review. Your insights are noted. Rest assured, we are in the process of taking a closer look on the issues mentioned to prevent recurrence.

It is gratifying to read from your review that you found the staff "very friendly". Claine extends her appreciation for mentioning her here on TripAdvisor.

We hope to see you again soon.


Yours truly,

Your Casa Bocobo Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Florida
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Casa Bocobo Hotel is a great choice for lodging in Manila!”
4 of 5 stars Reviewed 26 January 2012
3
people found this review helpful

I recently took my first trip to Manila and not being familiar with the area was a little leary. I researched many hotels, checking and reading the ratings on Tripadvisor. I thought I had made a choice and then I discovered Casa Bocobo! Although it is considered a budget hotel, as an American I would not consider it in that class. It starts from the moment you drive up to be greeted by friendly, courteous, helpful staff who bend over backwards to serve you. Throughout the week we stayed there, I was constantly impressed by the amount and the quality of the staff. They definately proved that the Filippino people are tops when it comes to good service! The hotel is very clean and the room we had was more than adequate, with a kind size bed, desk, sofa, flat screen TV, stocked refrigerator, large closet, safe and a sparkling bathroom and shower. We did have problems with the card for the door lock and had to have staff come and correct it more than once. The problems getting in and out continued for 2-3 days until finally it was fixed. I felt they should have addressed the issue immediately and was getting a little frustrated with the continual irritation. I will say that anytime we had a problem, there were always staff people in the halls, ready to come to your immediate assistance. Without that level of service, this problem would have been much worse! I thought the room price was very reasonable, especially when it included a full breakfast buffet every morning of traditional Filippino foods which were very good and served beautifully. We ate many nights at the hotel restaurant and were once again very please with the price and quality. My only complaint here, and maybe this is cultural, is that once they bring the food, they never returned to see how it was or if you needed anything additional. Everytime I wanted more coffee or the check, I had to flag someone down. In regards to the area, it is in a great central location, right next to Rizal Park and very close to the US Embassy, the Sea Aquarium and Manila Bay. Robinson's Mall is also within walking distance. There were some pockets in the area of unsanitary conditions and beggers but with the number of security guards on the street, we never felt threatened. It was also convenient that there is a McDonalds, Jolibees and Chow King very close by when you want a quick inexpensive bite to eat. Although the hotel was a little slow to answer email inquiries prior to my arrival, they were very helpful and set up a taxi to pick me up and return me to the airport. I would definately recommend the Casa Bocobo Hotel for a good quality, good value place to stay in Manila. I would certainly return again to experience the hospitality of Casa Bocobo and the wonderful staff that works there!

Room Tip: I noticed some previous reviewers complained about rooms facing Bocobo Street and the level of stree...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by funintheflsun for Manila
Ask funintheflsun about Casa Bocobo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angelo Drice, Officer-in-Charge at Casa Bocobo Hotel, responded to this review
5 February 2012
Greetings from Casa Bocobo Hotel!


Thank you for sharing your experience with us during your stay. Everyone was pleased that you found Casa Bocobo as "a great choice for lodging".

We have taken note of your insights as they are of high value. Rest assured, we are in the process of taking a closer look on the difficulties mentioned to prevent recurrence.

We are gratified that you found your stay pleasurable. Please advise us should you need assistance on your future reservation.


Yours truly,

Your Casa Bocobo Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oswestry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“positively surprised”
5 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

I stayed in a superior room which was large and comfortable - i could not expect more at this room rate. check-in was smooth and staff very polite and gracious. food at the hotel was OK and room service was very good. i wish i could stay longer. the hotel is well located for tourist attractions and for nightlife. great value for money. most recommended. one minus - air con was quiet but not very efficient.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask conradosss about Casa Bocobo Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angelo Drice, Officer-in-Charge at Casa Bocobo Hotel, responded to this review
2 February 2012
Greetings from Casa Bocobo Hotel!


Thank you very much for your kind comments and for taking time to share your views here on TripAdvisor. It is very encouraging for us all to receive such positive feedback. Note that we take your comments of high value and use them to further enhance our products and services.

We look forward to welcoming you back soon.


Yours truly,

Yours Casa Bocobo Family
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Casa Bocobo Hotel

  • Hotel Casa Bocobo
Address: 1000 J. Bocobo Street | Ermita, Manila, Luzon 1000, Philippines
Price range (per night):* S$60 - 83

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