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BEST WESTERN Hotel La Corona: Guest Reviews

3.0 of 5
1166 M. H. del Pilar corner Arquiza Streets, Ermita ,Manila Philippines, Manila, Luzon 1000, Philippines
Hotel amenities
BEST WESTERN Hotel La Corona
Ranked #6 of 96 hotels in Manila
4.0 of 5 stars 351 Reviews
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351 reviews from our community

Traveller rating
    119
    160
    49
    15
    8
See reviews for
Families
24
 
Couples
111
 
Solo
102
 
Business
40
 
What travellers say
  • Very good(14)
  • Rizal park(12)
  • Very friendly(12)
  • Breakfast buffet(10)
  • Friendly and helpful(9)
Date Rating
London, United Kingdom
Senior Contributor
27 reviews 27 reviews
Reviews in 9 cities Reviews in 9 cities
32 helpful votes 32 helpful votes
“A good service from the staff make my day special.”
4 of 5 stars Reviewed 20 February 2012
2
people found this review helpful

We stayed for one night only. We had the executive room 206 second floor as I requested I got two children. We had enjoyed the jacuzzi tub and my kids loved it. We got the promo price direct we booked from Western la corona website. We got discounted and affordable price. We availed their hotel transport to pick up from airport is 900 pesos and drop off is 400 pesos. It is safe to booked their transport to avoid hassle from taxi drivers there in Manila. The breakfast buffet is good can be better if they includes pan cakes for children. The hotel staff they are friendly. But be careful upon check out they asked us if we eat one of their peanuts and can be charge to our bills but I told them nobody from us ate the peanuts then they removed from our bill. Always check your bills before check out. The location is good near to all restaurants, small shops, and Robinson mall . But We didn't have much time to walk around the area. Night time is not safe a little bit crowded and noisy. The elevator still down. Our executive room in second floor if the aircon is off you can hear street noise. If they can provide a double glaze it would be better no noise...To transfer from Ninoy International Airport t will take 30 minutes with out traffic. I still recommend this hotel to anyone would like to have good rest for one or 2 nights. I would like also to give my thanks to hotel staff, receptionist, room service, bell boy, driver for doing good service.

Room Tip: always check your bills before check out hotel transport is safe Near to Robinson mall
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  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Critic138 about BEST WESTERN Hotel La Corona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Hotel La Corona Manila, General Manager at BEST WESTERN Hotel La Corona, responded to this review
23 February 2012
Dear Critic138,

Thank you for your feedback with regards to your recent stay at the property. We are delighted to know that you were satisfied with our service and find our staff friendly. It is through this feedback that we draw inspiration to further improve and better ourselves. Rest assured that this will be shared to the entire team as well.

Should you need assistance in the future, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com.

Sincerely,
Celeste "Tet" Romualdo
General Manager
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North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Highly recommend!”
5 of 5 stars Reviewed 19 February 2012
2
people found this review helpful

We stayed at this Best Western for 1 night on our way to Vietnam and 1 night on our way back to the US 2 weeks later. My husband & I were both really impressed with this hotel. It was perfect for our needs - which was really just a clean safe place to lay our head for the night after a long day of travel. Our driver arrived on time to pick us up as scheduled, the hotel room was recently renovated and very clean/nicely decorated, and the wait staff was extremely accomodating and helpful. They accepted US dollars which was great as we hadn't had a chance yet to exchange currency. They also made special arrangements to provide us free breakfast even though we were leaving the hotel before 5a in the morning and went above & beyond to make our stay enjoyable. On our returning stay, there unfortunately happened to be a workers strike at the airport which made us very nervous, but the front desk staff really helped us make last minute changes to our plans so that our ride would pick us up even earlier to ensure that we still made our flight on time. I'm really so glad that we stayed here and would recommend it to anyone looking for an affordable, clean, safe place to stay. We never had the chance to walk around the neighborhood, but the location looked good - I would say no more than a 15 min ride from the airport. The only negative I can think of is that the elevator was quite old and slow - so we instead always opted for the stairway. Otherwise, no complaints!

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask TravelersFromNC about BEST WESTERN Hotel La Corona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Hotel La Corona Manila, General Manager at BEST WESTERN Hotel La Corona, responded to this review
23 February 2012
Dear TravelersfromNC,

We are delighted to hear that you had a wonderful stay. We thank you for your encouraging comments as through these feedback that we can continue to improve.

We are looking forward to your return visit and to be of service to you once again! By the way, our new elevator will be operational by the last week of March 2012. Should you need my assistance, please email me at tetromualdo@bestwesternlacoronamanila.com

Sincerely,
Celeste "Tet" Romualdo
General Manager
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Bat Yam, Israel
Top Contributor
61 reviews 61 reviews
Reviews in 43 cities Reviews in 43 cities
37 helpful votes 37 helpful votes
“Good stay”
4 of 5 stars Reviewed 18 February 2012
2
people found this review helpful

Been here in February 2012. Stayed 1 night.
Rooms are big and clean. Decent breakfast.
Elevator was still down, so you should go up to 5-th floor everytime.
Wi-Fi is free for guests. Near Mabini ave and Hayat hotel.
A area around is a little adult oriented and not perfectly safe.

BTW, hotel has a safe in room and one at reception.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Hotel La Corona Manila, General Manager at BEST WESTERN Hotel La Corona, responded to this review
23 February 2012
Dear Alexkov,

Thank you for sharing your comments about you recent stay with us. We hope to be of service
to you again in the future.

If in the meantime I maybe of any further assistance, please do not hesitate to email me at tetromualdo@bestwesternlacoronamanila.com

Sincerely,
Celeste "Tet" Romualdo
General Manager
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Port Orchard, Washington
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice, but could be better”
3 of 5 stars Reviewed 15 February 2012
2
people found this review helpful

The hotel was very clean and comfortable. The elevator was being renovated so I had to climb several flights of stairs to get to my sixth floor room. There were several American or European men staying here and just about all of them brought Filipina women into the hotel. They looked like escorts. Having to wait for your room to be prepared at checkin was a little annoying. They had transportation available but a car and driver can be expensive. There was Wi-fi access and they also had two computers in the business center. When they get the elevator finished it will be a lot better. You can walk to many places such as the U.S. Embassy and a large shopping mall.

Room Tip: Rooms on the second floor street side are very noisy.
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  • Stayed February 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask MertonG about BEST WESTERN Hotel La Corona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Hotel La Corona Manila, General Manager at BEST WESTERN Hotel La Corona, responded to this review
17 February 2012
Dear Mr. MertonG,

We are delighted to hear that you generally had a good stay. We thank you for your encouraging observations as through these feedback that we can continue to excel in providing you with such impeccable service. Our elevator will be operational on April 2012. We apologize for any inconvenience.

We are looking forward to your return visit and to be of service to you once again!

Warm regards,
Celeste "Tet" Romualdo
General Manager
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Slovenija
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Ok, but nothing special”
3 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

The hotel is ok, but nothing special. The location of the hotel is very good, the rooms are clean, the stuff is helpful. But don't expect too much for the price. The buffet breakfast is terrible. The food was not fresh when we stayed there and there wasn't a lot to choose from. If you're staying there for a day or two it is ok, but for the price you can get a nicer place in Manila.

Stayed December 2011, travelled as a couple
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Ask Svetjelep about BEST WESTERN Hotel La Corona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Best Western Hotel La Corona Manila, General Manager at BEST WESTERN Hotel La Corona, responded to this review
17 February 2012
Dear Svetjelep,

We would like to thank you for your recent stay with us. Thank you also for your
feedback as only through this that we can continue to improve. Rest assured that we will
look into your comments and further improve our amenities and service. We hope
we can be of service to you again in the future and extend to you the quality service
you truly deserve.

Should you need any assistance in the future, please do not hesitate to let me know.

Sincerely,
Celeste "Tet" Romualdo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Hotel La Corona

  • Best Western Manila
  • Manila Best Western
Address: 1166 M. H. del Pilar corner Arquiza Streets, Ermita ,Manila Philippines, Manila, Luzon 1000, Philippines
Price range (per night):* S$74 - 137

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