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Century Park Hotel: Guest Reviews

3.5 of 5
599 Pablo Ocampo Str., Malate, Manila, Luzon 1004, Philippines
Hotel amenities
Century Park Hotel
Ranked #30 of 96 hotels in Manila
3.5 of 5 stars 131 Reviews
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131 reviews from our community

    Trip type
Traveller rating
    12
    58
    42
    9
    9
Date Rating
Washington, DC
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
“Good service, but aging facilities”
3 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

I imagine that the Century Park Hotel was quite the hotel in the 1980s -- It's the sort of place where Imelda Marcos would have gone to show off her shoes. While the levels of service might have remained high since that time, the Century Park has not updated its rooms since that time.

The front desk staff is helpful, room service and housekeeping was prompt, and the restaurants provided tasty food. The rooms were comfortable and clean, but the lighting was weak, the HVAC was a little noisy, and the bathroom plumbing was old.

Overall, I would stay here again if the hotel were to be renovated. Until that time, however, there are other hotels in the same price category that I will likely visit first.

Room Tip: Request a room with wireless internet -- not all rooms have it.
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  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask FrequentTravelerDC52 about Century Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elsiegaba, Front Office Manager at Century Park Hotel, responded to this review
19 January 2012
Thank you so much for taking the time to post a review. We have renovated our deluxe rooms (14th to 17th floors) since last quarter of 2009. May I suggest that when you book with us directly or through online travel agency, again, please choose the deluxe rooms category. We look forward to seeing you again. Thank you elsiegaba
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Bit of comfort before the long flight home!”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

As an elderly woman travelling on her own, I found everyone most helpful and anxious to make my stay pleasant.The room was most comfortable as was the bed and the shower excellent. There was excellent variety in the dinning room ,in fact the best buffet since the Marco Polo In Davao !.

Room Tip: De luxe room was most comfortable and relaxing before the long flights back to UK,
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  • Stayed March 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask YorkshireGranny about Century Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elsiegaba, Front Office Manager at Century Park Hotel, responded to this review
29 January 2012
Thank you so much for posting a review. We are delighted that overall you have enjoyed your stay with us. We look forward to being of service to you again. Thank you.
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Bangalore
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Good hotel, but...”
2 of 5 stars Reviewed 10 December 2011
1
person found this review helpful

Century Hotel is typically kind of hotel which WAS great, a Century back. The infrastructure is old, internet very patchy, breakfast is very average, carpets smell of smoke and bathrooms are from 2 centuries back. Given Manila's many restaurants, this hotel has very few except 'Buoy' in front of it, which is good. The staff are friendly, evening lounge music by the Orchestra is good. Other than that, there is not much going for this hotel. If you are travelling with your parents on a very relaxed holiday, this hotel will do. For business people, you will feel frustrated.If you have booked through Agoda, you treated with a special disdain in this hotel for some reason.

Room Tip: You can find reviews very confusing as their rooms are of various types and am told some are very ne...
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  • Stayed December 2011, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask shivkumarn about Century Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elsiegaba, Front Office Manager at Century Park Hotel, responded to this review
20 December 2011
Thank you for taking the time to give us feedback on your experience with our facilities and services. It is though this that we are able evaluate how we can improve and serve our guests better. We are continually striving to give all our valued guests the best service and facilities possible. Thank you. Elsie Gaba Front Office Manager
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“A not-so-good night sleep”
3 of 5 stars Reviewed 12 November 2011 via mobile
1
person found this review helpful

A good location, in the older part of Manila... However, the staff were courteous yet not accomodating. The pillows are huge, stiff and uncomfortable. The food average, the lay-out of the hotel a bit confusing and hallways are a bit musty. The only thing i like about the room was the bath and shower.

  • Stayed November 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask doc8reg about Century Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elsiegaba, Front Office Manager at Century Park Hotel, responded to this review
16 November 2011
Thank you for sharing your experience with us. We regret that you find our staff not accommodating and our pillow not within your preference. Our Housekeeping Department used our ionizing machine to improve the smell and sanitize our hallways. On the other hand, we are delighted that you like our bath and shower. We hope you will give us another chance to be of service to you in the near future. Thank you. elsiegaba
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manila
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“Upgraded deluxe rooms”
4 of 5 stars Reviewed 11 November 2011
1
person found this review helpful

Because it is an old hotel, the room was spacious unlike the newly built ones these days. The deluxe room as was mentioned in previous reviews I read, was upgraded with modern minimalist look. The bathroom though glass partitioned and can be seen from the bedroom was thoughtfully provided with roller blinds from the inside of the bathroom if privacy is preferred. Unfortunately, the door to the veranda was permanently locked. It could have been a very welcome added plus of the room if one had the option to open it if fresh air was desired.

Room Tip: Choose deluxe rooms.
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  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask busymomMD about Century Park Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
elsiegaba, Front Office Manager at Century Park Hotel, responded to this review
16 November 2011
Thank you for sharing your experience with us. We are delighted that you find our deluxe room spacious and modern. We look forward to welcoming you again in our hotel. Thank you. elsiegaba
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Additional Information about Century Park Hotel

  • Century Park Manila
  • Hotel Century Park
Address: 599 Pablo Ocampo Str., Malate, Manila, Luzon 1004, Philippines
Price range (per night):* S$141 - 192

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