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Holiday Inn Express Hotel & Suites Austin North: Guest Reviews

2.5 of 5
14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
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Holiday Inn Express Hotel & Suites Austin North
Ranked #93 of 186 hotels in Austin
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    3
    9
    2
    2
    0
Date Rating
Panhandle, Texas
Senior Contributor
31 reviews 31 reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
“Clean, friendly and huge rooms compared to other express hotels.”
5 of 5 stars Reviewed 23 January 2011
1
person found this review helpful

Stayed two nights to attend a funeral. Great rate for a great room. The check-in was quick. The room was clean and perfectly stocked ( towels, coffee, blankets, toiletries). We booked a king suite and the room was distinctly two different rooms with a microwave, two TVs, and small fridge. The bed was very comfortable. We didn't eat breakfast but we did help ourselves to coffee in the morning and evenings. We were on the second floor and there were times when we could hear people upstairs, but it wasn't so loud that it kept us from getting a good night's sleep. At checkout, the clerk added my priority club account to the bill and gave me extra points because of a small issue we had with the thermostat. I will stay there again.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask farmwife68 about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
1 review
1 helpful vote 1 helpful vote
“Wonderful deal”
4 of 5 stars Reviewed 14 April 2010
1
person found this review helpful

Went through priceline and got this hotel for 5 days at 35$ a night. It was a steal. The service was great, housekeeping divine. The only couple of things we noticed, was there seems to be a lot of loud car stereos in the parking lot, the deep thumping kind. We were a little worried that the noise from the highway would be a factor, but it couldn't be heard at all in the room, and we had a room closest to the road. The room was in good condition with just needing a few minor repairs needed. We would definately stay there again. The hotel offered all the amenities advertised, and the internet worked great. Though the bed..... Ick. Was uncomfortable for me and my boyfriend. Woke up many times throughout the night with sore shoulders, and backs. We can't pinpoint what it was (too soft/hard?) but it served the purpose of allowing us some rest. The hotel is located in far north Austin (Actually on the pflugerville/round rock border practically) which was a small inconvenience since our friends we were visiting were in South Austin.

  • Stayed April 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask siervua about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
texas
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great Value”
4 of 5 stars Reviewed 15 March 2010

Nice large room (1 bedroom suite). Just outside of Austin. If you are looking to for something close to downtown, this is not the place for you. Didn't try the breakfast. No real complaints. I don't think the bed was a true King but it was OK. I would definitely recommend this hotel.

  • Stayed March 2010, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask TravelerTW about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport, Louisiana
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“Misleading room descriptions.”
4 of 5 stars Reviewed 2 March 2010

After searching thru several pages of reviews for Austin hotels, we chose this Holiday Inn Express because the rooms seemed nice, the price was OK and they offered smoking rooms. Upon arrival they said "we put you on the first floor so it would be more convenient for you to go outside and smoke". I told them their own website gave me the choice of a smoking or non-smoking room. All they said was "Sorry". So what we have here is a hotel with totally false room descriptions and one who discriminates against certain people. We will check out tomorrow and go down the road to the Super 8 where we have stayed before and where they welcome everyone.

  • Stayed March 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask donboy1 about Holiday Inn Express Hotel & Suites Austin North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, NC
Top Contributor
135 reviews 135 reviews
Reviews in 56 cities Reviews in 56 cities
74 helpful votes 74 helpful votes
“2 room Suite is the best”
5 of 5 stars Reviewed 19 January 2010

We spent 1 night at this hotel. Everything was great, very spacious accommodation - we had a sitting room with fridge, microwavem TV, Sofa, Desk + bedroom with another TV, 2 Queen size beds,etc. I thought it was a new hotel, but was told it was totally renovated when HI took it over...
The rate was good, a lot of great restaurants nearby. The only frustrating thing weas to find the hotel; probably Mapquest map & directions was a bit confusing...As you head North from Austin, the numbers show 19000 block; so we thought we missed it. Actually, it is under the bridge, then going South again; in other words: on the other side..
The desk clerk was extremely helpful, gave us a lot of good information & maps of Austin as we were to do all the sightseeing the following day. The seafood restaurant Fish Daddy was also excellent. The rate included breakfast of pastries, cereals, eggs, coffee, yogurt & juice. We enjoyed our stay...

Stayed January 2010, travelled as a couple
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Ask Sophie0811 about Holiday Inn Express Hotel & Suites Austin North
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Additional Information about Holiday Inn Express Hotel & Suites Austin North

  • Holiday Inn Austin
  • Austin Holiday Inn
Address: 14620 North IH-35, Austin, TX 78728 (Formerly Quality Suites)
Price range (per night):* S$137 - 188

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