no adaptors available for foreigners to be able to work, room service take very long if it arrives at all. Quality of food can be improved! Reception staff are no well informed about general information in Rio, they have not shown any initiative or interest to support customers.
I was in the tower 2, the room can become very loud when people in the event area are talking loud and listening to music until late evening! I would suggest the hotel to make sure the event area, especially the outdoor area is not used after 10 PM.
