Good to know that the Mofarrej was "reborn" by the group Tivoli which left the curious exterior architecture intact.
The reception is very nice and beautiful also with the "use" of the old Mofarrej, but the reception should be more welcoming. Fortunately an assistant manager appeared more professional and nice to meet our requests. The bell boy was really nice.

The standard rooms in addition to being lower and noisy (to the side of Avenida Paulista), continue with the same old bathrooms and antique furnishings. I was disappointed. But however these rooms are large compared with most 5-star hotel rooms in Sao Paulo.
We stayed in the Collection floor... is beautifully decorated and comfortable, with a beautiful view, Nespresso coffee machine - but everything to match the price.

The breakfast I think it could be more organized, despite having a lot of variety. It was very nice when served breakfast by the pool one day, it has many trees in the park next door. Indeed, although the pool has a small area is attractive with trees around, very calm to the city and have good snacks.

The Elements Spa by Banyan Tree is excellent. The therapists are really very professional.

The Spanish restaurant Arola needs some reform, but worth the beautiful view of São Paulo, night or day.

After staying more than 15 years in the legendary Ca’d’Oro hotel (those were the days…), I had to find me another temporary refuge in SP while the Ca’d’Oro is undergoing a major refurb.
Why not try The Tivoli hotel, leading hotel of the world, can’t go wrong, no?
The Tivoli is well located and check in went smoothly, the paperwork was well prepared. I was given room 1501. The room was supposedly a “collection room “, whatever that may be.
My room was opposite the elevators; normally I would have changed rooms, but I was so tired after a 40 hour journey from Hong Kong to SP, that I reckoned I would sleep anyway, elevators or not.
I was wrong. I woke up after 4 hours of deep sleep and could not get back to sleep because of the constant noise.
It is not the normal noise of opening doors en people entering and leaving the lifts, but it is a practically continuous rumble and roar of the lifts going up and down, extremely irritating!
The bathroom has only a rain shower and no hand shower, quite annoying, especially when they do not provide a washcloth!
Breakfast is served in a kind of refectory, not very inviting. Buffet selection is adequate and coffee is good.
I noticed nothing exceptional or special about the hotel and I leaves me puzzled what on earth they are doing among the Leading Hotels of the World. Perhaps it is the in house Banyan Tree Spa?
When I complained about the noise at check out, they apologized. It was clear I was not the first guest to complain about this
Hotel Tivoli was a bad choice and I will have to continue my quest, until I can return to my beloved Ca’d’oro.

I had a great experience at the Tivoli:

Positive:
- Great location, close to the main shopping district where most of the fine dining places are, also a very safe area which is important in Sao Paolo
- Friendly and efficient staff, especially at the front desk
- Rooms are very nice - modern decor, good size. But ensure you do not get the standard category as these rooms are not renovated and the style is outdated!
- Very friendly limousine driver (I took it for a city tour as well as for the airport transfer and i must say it is worth to spend some more for this good service, besides of the friendly staff it is also a good car compared to city taxis etc. available in SP)

Negative:
- the breakfast buffet is not really fantastic, it is OK and no mayor issues arised, but it is not at the level of a Leading Hotel (limited choice of bread, cereals etc., the quality is not really above average) - to be fair, I think often the breakfast in hotels is disappointing so this is not an exception here. However hope they will make some imrpovements

Overall a great choice, I would definitely consider to stay there again and can also recommend it!

I frequently stay in Sao Paulo and I live in Sofitel Ibirapuera: that is a five stars hotel! I decided to change to stay in Jardins and I booked TIVOLI. I don't want to say it is a bad hotel: it is not a five stars. First, you have to pay for the gym... Second, you have to pay for each espresso during the breakfast. Third, housekeeping. For two time after a very busy day at 7pm I came back and I found that the room wasn't made up. The first day I had the bathrobe than.... Disappeared! No. Sofitel is better. No way