Each year, my Mother and I take a few days holiday together, and this year's choice happened to be Bali. After intensive research, I decided on Alila Villas Uluwatu, and here we are, spending the last precious few hours overlooking the stunning Indian Ocean from our spectacular villa.
I travel a great deal and have been lucky enough to stay in some of the World's most amazing places ( Qualia, Le Manoir Aux Quatre Saisons, Ngala Private Game Reserve, Plaza Athenee, etc ) but this place has completely blown me away! From the minute we arrived, and walked through the jaw dropping entrance looking straight through to the Ocean beyond, we have been cosseted and completely looked after in every respect. Everything has been thought through and there is nothing left to chance. As a designer, the detail of the rooms and gardens has left me speechless - I have never before encountered somewhere where the reality far surpasses the photos. The rooms are stunning whilst managing to be utterly serene - all at the same time.
The staff are also exceptional and all seem to have a pride in going above and beyond, both in attitude and service. I have read a couple of the previous reviews where the speed of the service has been questioned and I have to categorically disagree. Out of our 6 days here I think the longest time I waited for something was 15 minutes for a croissant - and that was because it wasn't on the menu and they baked it especially for me! That shows the level of commitment and service which makes this place truly rare. They only once asked how I like my coffee ( which as I live in Melbourne is a massive deal ) and then it appeared beside me, and perfect, every morning . The same with my martini in the evenings. The food deserves a mention too - seriously good, both in the Indonesian and in the Western restaurants.
The general manager, Sean, deserves to be singled out for his genuine kindness and attention. He has made us feel like royalty and treated my, somewhat aging, Mother with extraordinary consideration.
This place is truly magical - I will definitely be returning with my husband. Frankly, I can't wait.
