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Manor House Kandy: Guest Reviews

Kurunegala Road | Nugawela, Kandy, Sri Lanka
Hotel amenities
Manor House Kandy
Ranked #22 of 34 hotels in Kandy
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    6
    5
    3
    2
    2
Date Rating
Shanghai
1 review
“Dreadful”
1 of 5 stars Reviewed 22 September 2007

We were charged US$411 (albeit during Perehera) for a dreadful "suite" - dirty floors, no hot water on demand, out-of-date showers and baths (2* standard), worn-out towels, cheapTCL un-tuned television, fluffy dowdy loo surround etc etc. The food (one lunch) was awful, the oversell on massage too much and the staff unmanaged and untrained - the stood over out table watching every mouthful.

By reference we had come from Galle Fort Hotel (great!), Tea Trails (first class - same price) and Manor House was a massive let down. We checked out early and paid US$50 for a room in the charming Galle Face Hotel in centre of Colombo which was altogether more wholesome...how on earth can Manor House justify these prices. I would not stay again but if I did at max would be willing to pay US$100.

We then left SriLanka for Bangkok where we stayed in Mandarin Oriental - which many rate as best hotel in world and we love- for US$350. Worth every penny.

In our opinion Manor House is a rip off masquerading as a boutique hotel. Stay clear.

  • Liked — The advertising
  • Disliked — Charging international 5* prices for 2* service and accomodation in Kandy
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Beatrice82 about Manor House Kandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
S Asia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
27 helpful votes 27 helpful votes
“Fantastic hotel - loved it!”
5 of 5 stars Reviewed 21 April 2007
2
people found this review helpful

We've just returned from a three night stay at Manor House and we feel like we've been away for weeks! The house is located about 10mins drive from the heart of Kandy town so unless you have a car, you will be have to take a local Tuk Tuk driver (they all know the house well). We picked it solely because we wanted to stay somewhere relaxed and quiet. We were not disappointed.

The house is truely beautiful with excellent staff, food, gardens, pool, a massage and beauty spa as a bonus. We were the only guests and we were totally spoiled and well looked after.
The hotel is beautifully decorated with lots of ornaments - a bit much for our roving two year old toddler - but the staff were very attentive and allowed her to play with baskets and put items were they shouldn't be! If you are coming with young children - bring some extra toys, books etc.

We met the owners on our last day and got to see their Then and Now book which was filled with photos of the renovation of the entire house along with a detailed history of the area. Amazing just how much hard work they put into restoring it to its former glory. The owners told us that they are not interested in large package tours - so you won't find huge bus loads of tourists arriving.

A real personal experience. We will be back.....

  • Liked — Location and atmosphere.
  • Stayed April 2007, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Kittey about Manor House Kandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
17 helpful votes 17 helpful votes
“A Brilliant Hotel”
5 of 5 stars Reviewed 21 February 2007
8
people found this review helpful

I think The Manor House has to be the best small hotel that I have ever stayed in. The level of service and the attention to detail was outstanding. The room I stayed was fantastic, very spacious, and incredibly luxurious considering the amount I paid. The half board option represents very good value for money, and the food was great.

The staff could not have been more friendly and attentive, very nice touches like moving my table to the little courtyard outside my room for dinner, and then setting it up in the garden for breakfast. All the kind of things are often neglected in large 5* hotels.

I suppose for some the distance from the centre of Kandy could be a negative (around 10kms), but I thought the location was perfect after a long day sightseeing/travelling. It really was a perfect oasis in the hills.

All in all an unforgettable experience that would no doubt cost a small fortune in Europe for the equivalent.

R. Bunting

  • Liked — Everything
  • Disliked — Nothing
  • Stayed February 2007
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Ask Robbie81 about Manor House Kandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Amazing!”
5 of 5 stars Reviewed 2 December 2006
1
person found this review helpful

The hotel is amazing...its beautiful, clean, opulant....just an amazing experience!

  • Liked — The amazing beauty of the hotel
  • Disliked — nothing! Loved everything!
  • Tips/Secrets — Stay here...
  • Stayed March 2006, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask pppppppppppppp about Manor House Kandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
L'ARGENTIERE LA BESSEE
2 reviews
Reviews in 2 cities Reviews in 2 cities
“charmant”
4 of 5 stars Reviewed 21 April 2012
Google Translation

  • Stayed April 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vcorinne about Manor House Kandy
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Additional Information about Manor House Kandy

  • Manor Hotel Kandy
Address: Kurunegala Road | Nugawela, Kandy, Sri Lanka
Price range (per night):* S$102 - 128

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